Resourceful Owner/Operator known for high productivity and efficient task completion. Possess specialized skills in strategic planning, financial management, and customer service excellence. Excel in communication, leadership, and problem-solving to navigate business challenges and drive growth.
Overview
9
9
years of professional experience
Work History
Owner/Operator
Floyd and Sons Concrete, LLC
Fort Lauderdale
06.2016 - Current
Managed daily operations to ensure smooth workflow and customer satisfaction.
Developed marketing strategies to attract new customers and retain existing ones.
Handled financial transactions, ensuring accuracy in cash handling and reporting.
Implemented quality control measures to uphold service standards and efficiency.
Analyzed customer feedback to enhance service offerings and address concerns.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Maintenance Coordinator
Penske Truck Leasing
Pompano Beach
09.2023 - 05.2025
Coordinated maintenance schedules to ensure timely repairs and service.
Assisted in managing inventory of maintenance supplies and tools.
Maintained accurate records of maintenance activities and equipment status.
Participated in safety meetings to promote a culture of workplace safety awareness.
Prepared reports on equipment condition and service history for management review.
Fleet Maintenance Manager/Lead Delivery Driver
Fedex Ground
Pompano Beach
07.2019 - 01.2025
Managed daily fleet maintenance operations for a large transportation company.
Scheduled and coordinated routine inspections and repairs for all vehicles.
Tracked fuel consumption rates for each vehicle in the fleet to ensure optimal performance.
Transported and safely delivered packages to prevent damage or loss.
Navigated routes with relevant map programs and GPS systems.
Loaded trucks and safely secured merchandise to prevent damage during transportation.
Education
Associate of Arts - Radio And Television Broadcasting
City College
Fort Lauderdale
04-2022
Some College (No Degree) - General Contractors License
Gold Coast Schools
Boca Raton, FL
Skills
Daily operations management
Financial reporting
Marketing strategy development
Quality control implementation
Customer feedback analysis
Vendor negotiation
Fleet maintenance coordination
Inventory management
Effective communication
Operations oversight
Business planning
Regulatory compliance
Relationship building
Time management
Problem solving
Safety awareness training
Compliance assurance
Client relationship management
Profit optimization
Human resources oversight
Staffing
Payroll processing
Cashflow management
Pricing strategy development
DOT compliance
Operational reporting
Hiring
Recruiting and hiring
Human resources
Staff training and development
Preventative maintenance
Commercial driving
GPS and route planning
OTR driving
Basic maintenance
Cargo handling
Flexible schedule availability
Load securing proficiency
Materials transport
Basic computer literacy
Shipping and packaging
Logbook management
Strong work ethic
Timeline
Maintenance Coordinator
Penske Truck Leasing
09.2023 - 05.2025
Fleet Maintenance Manager/Lead Delivery Driver
Fedex Ground
07.2019 - 01.2025
Owner/Operator
Floyd and Sons Concrete, LLC
06.2016 - Current
Associate of Arts - Radio And Television Broadcasting
City College
Some College (No Degree) - General Contractors License