Andrea Miller
Business Management
Boulder,CO
Summary
Results-driven professional with expertise in human relations, project management, sales, and customer service seeking a position to leverage skills in achieving corporate objectives and personal financial goals.
Overview
18
18
years of professional experience
Work History
Director of Wholesale Operations
WHT LBL
04.2024 - Current
- Spearheaded the development and execution of strategic initiatives that enhanced wholesale operations, resulting in a 65% increase in revenue year-over-year.
- Cultivated and maintained strong relationships with key wholesale partners, leading to a 50% improvement in partner satisfaction and retention rates.
- Oversaw all inventory management and logistics aspects, implementing streamlined processes that reduced delivery times by 70% and minimized operational costs.
- Collaborated closely with marketing and sales teams to develop and launch targeted promotional campaigns, contributing to increased market share and brand visibility.
- Conducted thorough market analysis to identify emerging trends and competitive threats, informing strategic decisions that positioned the company for sustained growth.
- Ensured compliance with all state and federal cannabis regulations, leading internal audits and training to promote best practices across the organization.
- Analyzed sales data and operational metrics to identify areas for improvement, implementing data-driven solutions that enhanced efficiency and profitability.
- Managed and mentored a team of 20 professionals, fostering a culture of collaboration and continuous improvement, resulting in increased team performance and morale.
Business Development Manager
The Honeybee Collective
05.2022 - 03.2024
- Conducted extensive market research and analysis to identify business opportunities.
- Developed and executed comprehensive business development plans aligned with company objectives.
- Built strategic partnerships, resulting in increased revenue and brand visibility.
- Collaborated with cross-functional teams to ensure seamless project execution.
- Utilized effective negotiation skills to finalize mutually beneficial partnership agreements.
- Achieved a remarkable growth rate of 40% through strategic sales strategies and tactics.
- Provided valuable market insights and feedback to senior management.
- Increased sales revenue by 50% each quarter by cold calling and in-person visits.
Director of Customer Service
Power Plant Organics
09.2021 - 05.2022
- Built and managed a highly effective customer service team.
- Collaborated with dispatch and inventory management for seamless operations.
- Identified process improvement opportunities and made relevant recommendations.
- Recruited, trained, and developed team members to enhance performance.
- Proactively managed compliance issues.
- Provided timely and constructive feedback for continuous improvement.
- Worked closely with senior management to increase sales and traffic volumes.
- Empowered team members through clear direction, coaching, and support.
- Maintained high-quality standards for customer satisfaction and loyalty.
Shift Lead / Receptionist
Smokey's 420 House
11.2019 - 09.2021
- Provided exceptional customer service, advising on cannabis products.
- Ensured dispensary cleanliness and organization.
- Facilitated sales through accurate transactions and product information.
- Educated customers on benefits, risks, and usage guidelines.
- Stayed updated on industry trends and product knowledge.
- Provided personalized recommendations based on individual preferences.
- Assisted in various dispensary operations for smooth operations and customer satisfaction.
Stay At Home Mom
02.2013 - 10.2019
- Stationed in Germany- Husband is Active Duty
Administrator/ Marketing
ProPlus Care Inc.
02.2011 - 01.2013
- Planned, organized, and coordinated healthcare delivery.
- Managed healthcare facilities, staff, budgets, and relations with other organizations.
- Developed ad campaigns to promote healthcare services.
- Built relationships with case managers and social workers.
Associate Publisher/Sales Executive
Senior Living Guide
10.2007 - 02.2011
- Conducted sales presentations and developed ad campaigns for clients.
- Performed market research, competitor analysis, and customer service surveys.
- Built relationships with case managers and social workers.
- Maintained client base.
Property Manager/ Marketing
Sun Senior Apartments
11.2006 - 10.2007
- Achieved 100% community occupancy.
- Tracked property performance and finances.
- Scheduled maintenance and managed projects.
- Analyzed market conditions and compiled data for reports.
- Evaluated employee performance.
- Resolved customer and public complaints.
Education
University of Maryland Global Campus
Hyattsville, MDSkills
- Proven track record in driving business growth and exceeding sales targets
- Expertise in developing and executing effective marketing strategies to reach target audiences and enhance brand awareness
- Strong organizational and negotiation skills, ensuring efficient operations and successful deals
- Exceptional ability to build rapport and establish strong relationships with clients, partners, and stakeholders
- Customer-centric approach delivering outstanding service and support that exceeds expectations
- Thrives in high-pressure environments, adept at handling competing priorities with accuracy and attention to detail
Timeline
Director of Wholesale Operations
WHT LBL
04.2024 - Current
Business Development Manager
The Honeybee Collective
05.2022 - 03.2024
Director of Customer Service
Power Plant Organics
09.2021 - 05.2022
Shift Lead / Receptionist
Smokey's 420 House
11.2019 - 09.2021
Stay At Home Mom
02.2013 - 10.2019
Administrator/ Marketing
ProPlus Care Inc.
02.2011 - 01.2013
Associate Publisher/Sales Executive
Senior Living Guide
10.2007 - 02.2011
Property Manager/ Marketing
Sun Senior Apartments
11.2006 - 10.2007
University of Maryland Global Campus
Similar Profiles
Şaban AkmanŞaban Akman
Chairman of the Board at WHT Global HoldingChairman of the Board at WHT Global Holding
Ben PeeverBen Peever
Heavy Equipment Operator at LBL Excavation & TruckingHeavy Equipment Operator at LBL Excavation & Trucking
Kristin AubinKristin Aubin
Project Manager at LBL FabricationsProject Manager at LBL Fabrications
Jason KingJason King
Sales Associate at Vector MarketingSales Associate at Vector Marketing
ANNE KINGDONANNE KINGDON
Director, Writing and Language Center at University of California, Santa BarbaraDirector, Writing and Language Center at University of California, Santa Barbara