Dre Patterson
Delray Beach,FL
Summary
Experienced Office Manager and recruitment specialist with over 4 years in hiring, training, and onboarding new agents. Skilled in streamlining processes and fostering high performance and retention.
Overview
4
4
years of professional experience
Work History
Office Manager
Agent First Capital
Boca Raton, FL
04.2023 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Performed data entry tasks for new policies and account changes.
- Developed marketing materials for various types of insurance products.
- Greatly improved office operations by reducing backtracking of work through creation of material movement process.
- Recruited, onboarded, and trained thousands of new life insurance agents.
Office Manager
Integrity Marketing Group
Boca Raton, Florida
03.2022 - 03.2023
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Handled all contracting questions and onboarding tasks
- Called carriers for updates on pending/new applications submitted.
Recruiter
Family First Life
Boca Raton, FL
01.2021 - 03.2022
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Sourced and screened potential candidates for open positions.
- Developed job descriptions and postings to attract qualified applicants.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- onboarded/contracted new agents
- Followed up with carriers regarding agents' commissions.
Education
Some College (No Degree) - Criminal Justice
State College of Florida
Bradenton, FLSkills
- Training and coaching
- Scheduling and calendar management
- Policy and procedure modification
- Staff hiring
- Leadership
- Team Management
- Good Telephone Etiquette
- Team building
- Friendly, Positive Attitude
- Networking
- Microsoft Word
Accomplishments
- Integrity Gold Coin winner
- Increased revenue for startups from 300k to 7M a month
- 2k new life insurance agents recruited/onboarded in 6 months
- Named Recruiter of the year
References
References available upon request.
Timeline
Office Manager
Agent First Capital
04.2023 - Current
Office Manager
Integrity Marketing Group
03.2022 - 03.2023
Recruiter
Family First Life
01.2021 - 03.2022
Some College (No Degree) - Criminal Justice
State College of Florida
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