Resourceful Administrative professional with a demonstrated history of working in the fashion and cosmetic industries. A highly capable, self-motivated, and resilient individual with a strong work ethic . Possesses an optimal level of problem-solving skills and is always a team player with a tenacious sense of urgency . Proven ability to thrive and meet deadlines in a fast-paced environment. Extremely efficient and thorough with strong attention to detail . Desire a position that will provide a challenging opportunity to exceed my employer's expectations and beyond.
Overview
11
11
years of professional experience
Work History
Associate, Digital Content Operations
Bobbi Brown Cosmetics
01.2023 - Current
Collaborate with cross-functional teams to define project scope, timelines, and deliverables for all NA and Global Online programs.
Create and manage projects in Wrike, ensuring all stakeholders are aware of project status and progress.
Work closely with the Director, Digital Content Operations, and creative leads to assign projects and manage workloads amongst our creative team.
Conduct regular project status meetings with the internal creative team as well as cross-functional teams, providing program status and addressing any issues or concerns.
Administrative Assistant
Bobbi Brown Cosmetics, La Mer
12.2021 - 06.2022
Assisted the SVP Creative Director and VP Global Creative Operations for Bobbi Brown Cosmetics and La Mer
Managed Outlook calendars and handled all scheduling matters with teams both internal and external. Booked reservations for business meetings outside of the office. Coordinated and updated any meeting request changes that occurred during the day
Processed expense reports for both executives as well as reconciled the corporate meeting card which was used by the Creative Production team for all photo shoot expenses
Ordered supplies and handled all IT requests for the Creative Team
Submitted IT request to initiate the onboarding process for all new hires (account creation and laptop set-up)
Oversaw daily Creative Review meetings with the SVP Creative Director and Creative Team by collecting agenda items and managing the time spent on each topic
Coordinated all domestic and international travel: arranged flights, hotel accommodations, ground transportation, and restaurant reservations
Prepared and submitted applications for Visa documentation when needed
Managed timelines for all Creative Online ad-hoc programs and ensured deadlines were met and assets were delivered in a timely manner
Administrative Assistant
The Estée Lauder Companies
02.2019 - 12.2021
Assisted the Executive Group President and the VP, Global Brand Integrated Communications
Scheduled and organized internal, external, and remote meetings, including conference room booking and set-up, preparation of materials, and catering for executives and their teams as well as coordinated with the AV team
Coordinated all domestic and international travel: arranged flights, hotel accommodations, ground transportation, restaurant reservations and prepared a detailed itinerary for each trip
Provided a wide range of support to the Executive Assistant: reviewed expenses, organized files, and office supplies, replenished supplies when needed, ordered and prepared lunches, booked and managed all daily ground transportation, and communicated with IT and AV teams to resolve any issues that arise
Event support: managed guest lists, sent invitations and tracked responses, prepared gifts, created seating charts, and run of show
Customer Care Coordinator
Alice + Oliva
11.2018 - 01.2019
Provided prompt and friendly customer support via phone, chat, and email on issues ranging from simple to complex
Processed orders and returns
Troubleshoot technical and billing issues for customers
Skillfully assisted and retained customers through positive customer relationship building
Provided product recommendations and style advice when needed
RTW Product Manager & Assistant Buyer
RIZIK's Boutique
05.2018 - 09.2018
Planned and executed all boutique events, i.e., trunk shows, designer appearances as well as promotional events
Managed all RTW seasonal buys which included traveling to market, attending appointments, and corresponding with the vendors before and after the buy
Responsible for the entire life cycle of the purchase order
This included writing the purchase orders and managing any changes or cancellations to ensure all shipments were delivered, processed, and received
Managed store inventory and spear-headed bi-annual physical counts
Assisted in coordination and execution of seasonal campaign photoshoots
Executed all sales floor and window changes
Lead the sales team and set all daily, weekly, and monthly goals
Assisted in the hiring and on-boarding process of new employees
Product Supervisor & Assistant Buyer
RIZIK's Boutique
10.2017 - 05.2018
Performed administrative and operational functions assisting the Buyer/General Manager
Confirmed all purchase orders, managed any changes or cancellations to ensure all shipments were delivered as well as processed and received
Utilized product knowledge and boutique demographic and provided suggestions on potential new vendors
Traveled with Buyer to New York markets to source new product for the boutique
Managed boutique inventory and adjusted accordingly during bi-annual physical counts
Manager & Bridal Stylist
BHLDN/Anthropologie Weddings
10.2016 - 10.2017
Directed and guided the sales team on proper service guidelines to ensure all customer needs/issues were successfully resolved
Presented team with their daily sales goal and assisted them in achieving this goal
Offered in-depth knowledge to customers on all aspects of BHLDN products
Provided brides-to-be with a memorable experience while assisting them in selecting and accessorizing their wedding gown
Account Executive
ZOÏ Agency
09.2015 - 10.2016
Managed accounts such as Garrett Leight California Optical, SWIMS, and Larsson & Jennings
Drafted press material
Conceptualized and planned press events for new product launches and/or store openings
Created and executed strategies, timelines, and reports
Conducted press outreach and secured coverage in media outlets such as The Wall Street Journal, Surface, Vanity Fair, InStyle, The New York Times, and GQ
Managed office expenses
Senior PR Coordinator
ZOÏ Agency
03.2014 - 09.2015
Assisted on accounts such as TOMORROWLAND, Maison Kitsuné, WANT Les Essentiels and Thapelo
Drafted press material
Oversaw sample trafficking
Conceptualized and planned press events
Managed media lists and databases
Monitored media coverage and managed activity reports for multiple clients
Recruited, trained, and managed interns
Managed office expenses
PR Assistant
ZOÏ Agency
01.2014 - 03.2014
Assistant Stylist
Lara Backmender
07.2013 - 12.2013
Intern to Senior Market Editor
ELLE Magazine
01.2013 - 05.2013
Education
Bachelor of Arts - Fashion and Textiles
State University of New York College
Oneonta, NY
05.2013
Bachelor of Arts - Fashion Design
Florence University of The Arts
Florence, Italy
12.2012
Skills
Event Planning
Deadline Management
Project Scope Analysis
Employee Training
Time Management
Customer Service
Travel Planning
Project Planning
Expense Reports
Project Management
Timeline
Associate, Digital Content Operations
Bobbi Brown Cosmetics
01.2023 - Current
Administrative Assistant
Bobbi Brown Cosmetics, La Mer
12.2021 - 06.2022
Administrative Assistant
The Estée Lauder Companies
02.2019 - 12.2021
Customer Care Coordinator
Alice + Oliva
11.2018 - 01.2019
RTW Product Manager & Assistant Buyer
RIZIK's Boutique
05.2018 - 09.2018
Product Supervisor & Assistant Buyer
RIZIK's Boutique
10.2017 - 05.2018
Manager & Bridal Stylist
BHLDN/Anthropologie Weddings
10.2016 - 10.2017
Account Executive
ZOÏ Agency
09.2015 - 10.2016
Senior PR Coordinator
ZOÏ Agency
03.2014 - 09.2015
PR Assistant
ZOÏ Agency
01.2014 - 03.2014
Assistant Stylist
Lara Backmender
07.2013 - 12.2013
Intern to Senior Market Editor
ELLE Magazine
01.2013 - 05.2013
Bachelor of Arts - Fashion and Textiles
State University of New York College
Bachelor of Arts - Fashion Design
Florence University of The Arts
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