Drea Betts
Whitsett,NC
Summary
Seeking career enhancing experience, with a strong desire to learn and grow in a customer service and/or food services environment; while offering positive attitude and delivering an ability to quickly grasp new concepts and apply problem-solving skills effectively.
Overview
3
3
years of professional experience
Work History
College Athlete
Bluefield State Women's Basketball
08.2023 - 05.2025
- Participated in community outreach initiatives on behalf of the college athletic program, promoting goodwill within the community.
- Fostered a supportive team environment by actively participating in team-building exercises and group outings.
- Consistently met or exceeded goal-setting expectations established at the beginning of each season, demonstrating a strong work ethic and commitment to excellence.
- Managed time efficiently between academic studies and athletic commitments, ensuring success both in the classroom and in competition settings.
- Adapted quickly to changes in position assignments or gameplay strategies during competitions while maintaining focus under pressure.
- Demonstrated resilience and determination in overcoming injuries or setbacks, returning to competition stronger than before.
- Attended all practices, meetings, and workouts on time.
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Applied discipline and sense of responsibility toward all team and personal activities.
Event Management Staff Member
Virginia Tech
08.2023 - 12.2024
- Welcomed guests to events, and verified admission.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Boosted attendee satisfaction by providing exceptional customer service and promptly addressing concerns.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Directed guests to correct seating areas, in order to provide a seamless experience.
Event Management Staff Member
Bluefield State University/ Concord University
08.2022 - 05.2023
- Boosted attendee satisfaction by providing exceptional customer service and promptly addressing requests.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Helped organize and manage successful events with attendance of over 100 people.
- Ran concession stand by preparing food and serving drinks for patrons.
Education
Bachelor of Arts - Social Sciences
Bluefield State University
Bluefield, WV05-2025
Skills
- Strong work ethic
- Positive attitude
- Self-driven and motivated
- Excellent communication
- Teamwork and collaboration
- Punctual and dependable
- Customer service
- Active listening
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Organizational skills
Timeline
College Athlete
Bluefield State Women's Basketball
08.2023 - 05.2025
Event Management Staff Member
Virginia Tech
08.2023 - 12.2024
Event Management Staff Member
Bluefield State University/ Concord University
08.2022 - 05.2023
Bachelor of Arts - Social Sciences
Bluefield State University
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