Dreama Stufflebeam
Exeter,PA
Summary
Dedicated professional with extensive experience in customer service and support roles, including at Pandarellas. Proven ability to enhance client satisfaction through clear communication and problem-solving. Skilled in time management and CPR certified, I excel in fast-paced environments while promoting teamwork and maintaining high standards of service.
Overview
10
10
years of professional experience
Work History
DSP Worker
Onewell
Wilkes-Barre, PA
03.2024 - Current
- Provided daily support and care for adults with developmental and intellectual disabilities in residential and community settings
- Assisted individuals with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, and meal preparation
- Promoted independence, dignity, and self-advocacy while ensuring health and safety
- Supported individuals with medication reminders and followed care plans and agency guideline
- Assisted with transportation to appointments, work, and community activities
- Monitored behavior, documented progress, and reported concerns to supervisors or care teams
- Implemented behavior support plans using positive reinforcement techniques
- Maintained a safe, clean, and supportive living environment
- Communicated effectively with clients, families, and team membersThis is my evening job part time/ so it will never interfere with hours!
Warehouse Operator
Tailor Brands
Pittston, PA
05.2019 - 08.2025
- Checked, inspected, and verified incoming and outgoing tuxedos for accuracy and quality
- Entered tuxedo details into inventory systems, ensuring correct tracking and records
- Sorted, tagged, and organized garments by size, style, and order requirements
- Prepared tuxedos for distribution by confirming completeness of orders
- Maintained a clean and organized warehouse workspace
- Worked efficiently to meet deadlines during high-volume periodsI work here seasonally and have for the past 6 years
Server
Pandarellas
Dunmore, PA
06.2024 - 03.2025
- Delivered friendly, attentive customer service in a fast-paced dining environment
- Took accurate food and beverage orders and ensured timely delivery
- Maintained knowledge of menu items to answer guest questions and make recommendations
- Handled cash, credit, and POS transactions accurately
- Collaborated with kitchen and front-of-house staff to ensure smooth service
- Maintained cleanliness of tables, dining areas, and service stations
- Resolved guest concerns professionally to ensure a positive dining experience
Housekeeper
Independent
Mountain Top, PA
02.2022 - 03.2024
- Maintained a high standard of cleanliness and organization in guest rooms, hallways, and common areas
- Performed thorough cleaning duties including sweeping, mopping, vacuuming, dusting, and sanitizing all surfaces
- Changed bed linens, replaced towels, and restocked room amenities and cleaning supplies
- Followed proper cleaning procedures, safety guidelines, and infection-control standards
- Identified and reported maintenance issues, damaged items, or safety hazards to management
- Managed time efficiently to complete assigned
- rooms or areas within scheduled deadlines
- Used cleaning equipment and chemicals safely and correctly
- Provided courteous and respectful service while working around guests or residents
- Worked independently and as part of a team to maintain overall facility cleanliness
Server
Hershey Diner
Hershey, PA
08.2015 - 08.2019
- Delivered friendly, attentive customer service in a fast-paced dining environment
- Took accurate food and beverage orders and ensured timely delivery
- Maintained knowledge of menu items to answer guest questions and make recommendations
- Handled cash, credit, and POS transactions accurately
- Collaborated with kitchen and front-of-house staff to ensure smooth service
- Maintained cleanliness of tables, dining areas, and service stations
- Resolved guest concerns professionally to ensure a positive dining experience
Crew
McDonald's
Pittston
02.2018 - 06.2019
- Provided fast, friendly customer service in a high-volume restaurant environment
- Took accurate food and drink orders while handling cash and electronic payments
- Prepared menu items according to company quality, safety, and hygiene standards
- Worked efficiently as part of a team to meet speed and service goals
- Maintained cleanliness of dining areas, kitchen, and workstations
- Resolved customer concerns professionally to ensure satisfaction
Education
High School Diploma - High School
Milton Hershey
Hershey, PA06.2019
Skills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Clear communication
- CPR certification
- Certified in CPR/AED
- Physical strength
Timeline
Server
Pandarellas
06.2024 - 03.2025
DSP Worker
Onewell
03.2024 - Current
Housekeeper
Independent
02.2022 - 03.2024
Warehouse Operator
Tailor Brands
05.2019 - 08.2025
Crew
McDonald's
02.2018 - 06.2019
Server
Hershey Diner
08.2015 - 08.2019
High School Diploma - High School
Milton Hershey