Dreaujahnae Lenoir
Diberville ,MS
Summary
Versatile team member offering over 2 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Caregiver
Lighthouse Assisted Living and Memory Care
05.2024 - 09.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Online Grocery Associate
Walmart
08.2022 - 05.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Helped customers locate products and checked store system for merchandise at other sites.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Beauty Sales Associate
Ok Hee Fashions & Beauty Supply
03.2022 - 06.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Shift Leader
Once Upon A Child Franchise
04.2021 - 10.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
Bachelor Of Applied Science - Nursing
Alcorn State University
Lorman, MSAssociate Of Applied Arts - Prenursing Studies
Mississippi Gulf Coast Community College
Perkinston, MS08.2023
Diploma - General Studies
Diberville Senior High School
Biloxi, MS05.2023
Skills
- Online Order Processing
- Market Trends Analysis
- Heavy Lifting
- Verifying Order Accuracy
- Accurate Money Handling
- Customer Service
- Purchase Recommendations
- Prioritizing Orders
- Relationship Building
- Attention to Detail
- Planning and Organization
- Flexible Schedule
- Upbeat and Outgoing Attitude
- Decision-Making
- Fashion Trends
- Payment Processing
- Physical Stamina
- Online Ordering Familiarity
- Product Knowledge
- Merchandise Selection
- Customer Relations
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Patient care
- Daily living assistance
- Multitasking and organization
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Strong ethics
- Housekeeping
- Relationship building
- Compassionate care
- Flexible schedule
- Verbal and written communication skills
- First aid and safety
- Dementia care
- Alzheimer's care
- Direct patient care
- COVID-19 safety policies
- HIPAA compliance
- Special needs care
- Incident reporting
- Patient assessments
- Active listening
Timeline
Caregiver
Lighthouse Assisted Living and Memory Care
05.2024 - 09.2024
Online Grocery Associate
Walmart
08.2022 - 05.2023
Beauty Sales Associate
Ok Hee Fashions & Beauty Supply
03.2022 - 06.2022
Shift Leader
Once Upon A Child Franchise
04.2021 - 10.2021
Bachelor Of Applied Science - Nursing
Alcorn State University
Associate Of Applied Arts - Prenursing Studies
Mississippi Gulf Coast Community College
Diploma - General Studies
Diberville Senior High School
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