Dre'Cario Jeffrey
Seattle,WA
Summary
Proven to enhance operational efficiency and customer satisfaction at Planet Fitness, adept in account management and initiative-taking. Demonstrated excellence in maintaining discretion with sensitive information and achieving high accuracy in financial transactions. Skilled in telephone etiquette, ensuring good service and support across roles.
Overview
8
8
years of professional experience
Work History
Overnight Front Desk
Planet Fitness
09.2021 - Current
- Streamlined front desk operations for increased efficiency and improved customer service.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
Crew Team Member
McDonald's
03.2017 - 09.2019
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Cashier
QFC
11.2016 - 02.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Huguenot High School
Richmond, VA06.2016
Skills
- Scheduling Classes
- Initiative-taking
- Basic transaction knowledge
- Telephone Etiquette
Timeline
Overnight Front Desk
Planet Fitness
09.2021 - Current
Crew Team Member
McDonald's
03.2017 - 09.2019
Cashier
QFC
11.2016 - 02.2017
High School Diploma -
Huguenot High School