Dreidynn Case
Shirley,NY
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at Sweetgreen. Proven expertise in cash handling and POS systems, ensuring compliance and operational efficiency. Committed to maintaining high sanitation standards while delivering exceptional guest experiences. Strong time management and communication skills enhance team performance and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier/Barista
Steamers Cafe
Sacramento, CA
08.2022 - 01.2023
- Executed processing of guest orders utilizing POS system.
- Crafted hot, cold, and alcoholic beverages in accordance with ABC guidelines.
- Ensured adherence to sanitation and cleanliness standards across all facilities.
- Executed timely delivery of food orders while ensuring exceptional guest satisfaction.
Team Member
Shake Shack
Oakland, CA
04.2022 - 07.2022
- Facilitated customer interactions through kiosk and POS systems.
- Executed preparation and packing of dine-in and delivery orders with precision.
- Conducted age verification processes to ensure compliance with alcohol sales regulations.
- Ensured front-of-house cleanliness and upheld food safety compliance standards.
Shift Leader
Sweetgreen
Oakland, CA
06.2021 - 02.2022
- Oversaw daily operations and directed team members throughout shifts.
- Oversaw cash handling, deposit management, and POS transaction processes.
- Executed opening and closing safety procedures to ensure compliance and risk mitigation.
- Oversaw inventory management and executed supply order placements.
- Compiled end-of-shift reports and enforced operational compliance standards.
- Oversaw daily operations and staff management in absence of leadership.
Ride Operator
Six Flags Discovery Kingdom
Vallejo, CA
02.2019 - 06.2019
- Implemented rider safety regulations to ensure compliance and enhance safety standards.
- Executed comprehensive safety restraint checks to ensure compliance with safety standards.
- Facilitated safe boarding and disembarking of guests on rides.
Cashier
Target
Albany, CA
06.2018 - 10.2018
- Managed POS system operations and ensured accurate transaction processing.
- Facilitated customer engagement by managing store rewards and credit application processes.
- Oversaw cleanliness and organization of checkout area to enhance customer experience.
Education
High School Diploma -
Albany High School
Albany, CASkills
Leadership & Team Supervision
Safety Compliance
Cash Handling & Deposits
POS Systems
Time Management
Inventory Management
Customer Service
Cleaning & Sanitation Standards
Microsoft Word
Timeline
Cashier/Barista
Steamers Cafe
08.2022 - 01.2023
Team Member
Shake Shack
04.2022 - 07.2022
Shift Leader
Sweetgreen
06.2021 - 02.2022
Ride Operator
Six Flags Discovery Kingdom
02.2019 - 06.2019
Cashier
Target
06.2018 - 10.2018
High School Diploma -
Albany High School