Drekeya Davis
Dothan,AL
Summary
Motivated and adaptable college student with a strong academic foundation in biology and a proven ability to thrive in fast-paced, team-oriented environments. Through years of hands-on customer-facing roles, I’ve developed strong interpersonal communication, multitasking, and problem-solving skills. I’m passionate about helping others, committed to personal and professional growth, and actively working toward a career in the healthcare field. I bring a dependable work ethic, the ability to learn quickly, and a drive to contribute meaningfully wherever I go.
Overview
3
3
years of professional experience
Work History
Crew Member /Customer Service Cashier
Taco Bell
Dothan, Alabama
06.2025 - Current
- Prepared food items according to standardized recipes and safety guidelines.
- Maintained cleanliness and organization of the dining area and kitchen workspace.
- Assisted customers with menu selections and ensured a positive dining experience.
- Collaborated with team members to ensure timely service during peak hours.
- Stocked supplies and ingredients, monitoring inventory levels regularly for freshness.
- Followed safety protocols to maintain a safe working environment for staff and customers.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Upheld high standards of productivity and quality in operations.
- Presented orders to guests within anticipated service times.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Processed customer orders accurately and efficiently at a fast-paced environment.
- Handled cash transactions and managed the cash register with attention to detail.
- Upsold menu items effectively to enhance the customer experience and increase sales.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Food Service Team Member
Jersey Mikes
Dothan
06.2025 - Current
- Prepared and served food items to customers efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure smooth service flow.
- Followed health and safety guidelines during food preparation processes.
- Operated kitchen equipment safely and effectively during shifts.
- Communicated effectively with fellow team members to ensure smooth operations of the restaurant.
- Provided excellent customer service to guests by responding to their needs promptly.
- Maintained a clean, safe and sanitary work environment according to health codes.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Cooked menu items according to specific recipes using various kitchen equipment safely.
- Wrapped sandwiches, salads or other prepared foods neatly before serving them to customers.
- Followed all established safety procedures while handling kitchen equipment and utensils.
- Performed variety of duties related to food service.
- Maintained professional demeanor during interactions with customers and co-workers.
- Acquired new skills to support team and further accommodate customer needs.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Cashier & Guest Services Associate
Walmart
Dothan
06.2023 - 06.2024
- Scanned items efficiently for customer purchases at checkout.
- Handled cash, credit, and mobile payments accurately.
- Assisted customers with inquiries and product location.
- Processed returns and exchanges according to store policy.
- Maintained cleanliness and organization of checkout area.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Resolved customer complaints professionally in accordance with company policy.
- Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
- Collaborated with other departments to provide an excellent guest experience.
Customer Service Team Member
Zaxby's Chicken Fingers & Buffalo Wings
Dothan
02.2022 - 03.2023
- Assisted customers with inquiries and product information.
- Processed orders and handled transactions efficiently.
- Maintained a clean and organized service area.
- Resolved customer complaints using effective communication skills.
- Trained new team members on company policies and procedures.
- Greeted customers and provided prompt, courteous service.
- Followed company policies and procedures diligently relating to exchanges and returns.
- Demonstrated strong knowledge of store services, products and policies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
Some College (No Degree) - Biology & Communicative Sciences & Disorders
Alabama A&M University
Normal, AL05-2028
Some College (No Degree) - Biology
George C Wallace Community College
Dothan, AL12-2025
High School Diploma -
Dothan High School
Dothan, Alabama05-2024
Skills
- Customer service
- Team collaboration
- Effective communication
- Cash handling
- Time management
- Problem resolution
- Basic food preparation
- Cleaning and sanitizing
- Creativity and innovation
- Integrity and honesty
- Verbal and written communication
- Food preparation
- Customer engagement
- Positive company representation
- Diversity awareness
- Task prioritization
- Initiative and Self-motivation
- Visual communication
- Order management
- Learning agility
- Influencing skills
- Reliability and punctuality
- Performance improvement
- Team contributions
- Complex Problem-solving
- Multitasking and organization
- Problem-solving
- Crew leadership
- Self-discipline
- Leadership qualities
- Workplace efficiency
- Flexible schedule
- Store opening and closing
- Attention to detail
- Resilience and persistence
- Forklift operation
- Hospitality service expertise
- Heavy lifting
- Interactive communication skills
Timeline
Crew Member /Customer Service Cashier
Taco Bell
06.2025 - Current
Food Service Team Member
Jersey Mikes
06.2025 - Current
Cashier & Guest Services Associate
Walmart
06.2023 - 06.2024
Customer Service Team Member
Zaxby's Chicken Fingers & Buffalo Wings
02.2022 - 03.2023
Some College (No Degree) - Biology & Communicative Sciences & Disorders
Alabama A&M University
Some College (No Degree) - Biology
George C Wallace Community College
High School Diploma -
Dothan High School