Summary
Overview
Work History
Education
Skills
Landscaping. Cleaning.
Timeline
Generic

Drelon Luper

Sherman,TX

Summary

Driven by a strong work ethic and a goal-oriented approach, I have significantly enhanced operational efficiency and product quality at Ruiz Foods. My adaptable mindset and proficiency in machine maintenance, coupled with exceptional teamwork and collaboration skills, have led to notable improvements in productivity and customer satisfaction, embodying the desired skills of potential employers.

Overview

6
6
years of professional experience

Work History

Line Runner

Ruiz Foods
04.2024 - 10.2024
  • Increased product quality through rigorous quality control checks and adherence to company standards.
  • Optimized production schedules to meet customer demands and deadlines without compromising quality or safety.
  • Implemented operational changes based on feedback from supervisors and coworkers, leading to increased productivity.
  • Adhered to all relevant regulations and industry standards, maintaining a high level of compliance with company policies at all times.

Detailer, Preper

Whistle Stop Car Wash & Lube
06.2023 - 07.2024
  • Streamlined call flow processes for more efficient response times and increased productivity.
  • Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Mentored new hires as they navigated our systems and protocols, fostering teamwork within the call center.
  • Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.

Construction Worker

Texoma Production Construction
10.2022 - 03.2024
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Operated power equipment to move materials and promote job efficiency.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Mixed and poured concrete for variety of projects.
  • Installed drywall, siding and other structural components.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
  • Loaded and unloaded materials onto trucks and trailers.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Landscape Gardenerer

U.S Lawns
10.2021 - 09.2022
  • Consistently met project deadlines through diligent planning, organization, and time management skills.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Mulched gardens, placed sod, and adjusted soils to provide optimal growth potential.
  • Ensured healthy lawns using proper mowing techniques that promoted turfgrass vigor while minimizing pest issues.
  • Optimized outdoor spaces for functionality and visual appeal, incorporating elements such as walkways, patios, and water features.
  • Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
  • Utilized lawn striping methods for healthy grass growing and appearance.
  • Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.

Call Center Representative

Alorica
01.2019 - 10.2021
  • Streamlined call flow processes for more efficient response times and increased productivity.
  • Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Mentored new hires as they navigated our systems and protocols, fostering teamwork within the call center.
  • Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.

Education

Diploma - All

Denison High School
Denison, TX
06.2015

Skills

  • Efficient multitasking
  • Operational Efficiency
  • Machine Maintenance
  • Standard Operating Procedures
  • Adaptable mindset
  • Assembly line experience
  • Customer Focus
  • Manufacturing knowledge
  • Product Inspection
  • Environmental awareness
  • Deadline-driven mentality
  • Waste Reduction
  • Goal Oriented Approach
  • Energy conservation
  • Workplace organization
  • Proactive leadership
  • Strong Work Ethic
  • Teamwork and Collaboration

Landscaping. Cleaning.

On my free time I mainly do side jobs of landscaping. If I'm not landscaping I'm either cleaning or spending time with my family and daughter

Timeline

Line Runner

Ruiz Foods
04.2024 - 10.2024

Detailer, Preper

Whistle Stop Car Wash & Lube
06.2023 - 07.2024

Construction Worker

Texoma Production Construction
10.2022 - 03.2024

Landscape Gardenerer

U.S Lawns
10.2021 - 09.2022

Call Center Representative

Alorica
01.2019 - 10.2021

Diploma - All

Denison High School

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Drelon Luper