Dre'Quan Cook
Rome,GA
Summary
- Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
- Hardworking prep cook bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
- Dynamic professional offering strong history of success in food service roles. Adept in carrying out tasks with focus on quality and adherence to company standards. Talented individual producing both satisfied customers and exceptional sales growth.
Overview
5
5
years of professional experience
Work History
Waterjet Machine Operator
Apache Mills
Calhoun, GA
03.2023 - 09.2023
- Ensure that safety guidelines are followed at all times while operating machinery.
- Adjust machine settings to complete tasks accurately.
- Unload finished products from machines onto conveyors or other transport systems.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Placed finished products on skids and wrapped and transported to warehouse with forklift.
- Operated forklift to place finished products on skids and transport to warehouse.
- Understood and followed oral and written directions.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Monitored and observed production line to watch for pile-ups and jams.
- Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
- Operate robotic arms within a manufacturing environment.
Sandwich Artist
Subway
Lilburn, GA
03.2022 - 02.2023
- Kept customer and food preparation areas clean and well-organized.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Inspected equipment regularly for proper functioning and sanitation standards.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Assembled and served meals according to specific guest requirements.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Answered guest questions, delivering most accurate and updated information available.
- Trained sandwich artists to apply attention to detail and commitment to quality.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Maintained safe food handling practices to prevent germ spread.
- Assisted in the training of new staff members on proper sandwich-making techniques.
Dishwasher/Prep Cook
Cracker Barrell
Snellville, GA
03.2021 - 03.2022
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Assisted chef with food measurements, preparation and storage when necessary.
- Observed safety regulations and used protective gear to clean knives and other sharp kitchen supplies.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Maintained assigned areas to keep organized and clean by mopping floor.
- Adhered to sanitary regulations to prevent contamination with food products.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Studied methods of coworkers, successfully learning kitchen and food service skills.
- Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
- Inspected dishes closely to check for remnants of food or dirt.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Used pressurized faucet sprayer effectively to wash large quantities of dishes.
- Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
Overnight Stocker and Receiver
Lowe's
Rome, GA
02.2020 - 02.2021
- Restocked returned goods into designated areas within the store and warehouse as needed.
- Operated forklift and pallet jack to transport heavy loads.
- Stocked shelves and rotated product according to code dates.
- Assisted customers in locating products throughout the store and warehouse while providing excellent customer service skills at all times.
- Complied with safety regulations and maintained cleanliness of work environment at all times.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Stocked shelves, racks, and bins with new or transferred merchandise.
Arcade Attendant (Key Holder)
Level Up Arcade
Rome, GA
01.2019 - 10.2020
- Inspected game cards to ensure all data was accurate.
- Processed payments from customers in exchange for gaming time or products purchased at the arcade.
- Fixed minor hardware/software problems machines had and reported game malfunctions promptly to maintenance department to decrease machine downtime.
- Sold tickets for redemption of prizes from ticket machines located throughout the facility.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Maintained a clean and orderly arcade environment by wiping down surfaces, vacuuming carpets, emptying trash receptacles.
- Distributed prizes to customers and encouraged repeat playing to increase game sales.
- Greeted customers upon entering the arcade and answered any questions they had.
- Restocked prizes and updated supply quantities in system, reporting to management on changes.
Cashier
Fred's Pharmacy
Rome, GA
08.2018 - 02.2019
- Followed company security procedures for handling large sums of money.
- Processed refunds for worn, damaged and broken merchandise.
- Answered customers' questions and provided information on store procedures or policies.
- Discounted purchases by scanning and redeeming coupons.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped with purchases and signed customers up for rewards program.
- Used suggestive selling techniques to promote add-on sales.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma -
Gerogia Highlands
Rome, GA05-2018
Skills
- Safety Compliance
- Machine Maintenance
- Machinery Cleaning
- Equipment Monitoring
- Payment Collection
- Cash Register Operation
- POS Systems
- Customer Assistance
- ID Verification
- Cash Handling
- Customer Service
- Loyalty Program Promotion
- Credit and Cash Transactions
- Order Taking
- Customer Relations
- Staff Training
- Product Knowledge
- Currency Counting
- Shelf Restocking
- Product Rotation
- Receiving Procedures
- Unloading Merchandise
- Truck Unloading
- Merchandise Stocking
Timeline
Waterjet Machine Operator
Apache Mills
03.2023 - 09.2023
Sandwich Artist
Subway
03.2022 - 02.2023
Dishwasher/Prep Cook
Cracker Barrell
03.2021 - 03.2022
Overnight Stocker and Receiver
Lowe's
02.2020 - 02.2021
Arcade Attendant (Key Holder)
Level Up Arcade
01.2019 - 10.2020
Cashier
Fred's Pharmacy
08.2018 - 02.2019
High School Diploma -
Gerogia Highlands