DreQuan Jackson
Austin,TX
Summary
Innovative retail sales merchandiser with several years of experience building displays, executing promotions and developing seasonal plans. Strategic thinker and proactive problem solver possessing first-rate organizational, communication and recordkeeping abilities. Well-versed in planning, assembling and stocking product displays and negotiating with retail merchants to improve product exposure. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Merchandise Associate
PepsiCo
Austin, TX
05.2023 - Current
- Developed creative display ideas that highlighted featured products in a visually appealing manner.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Participated in physical inventories by counting merchandise stored in backroom areas.
- Provided training and guidance for new employees in merchandising practices.
- Conducted weekly cycle counts of merchandise inventories to maintain accurate records of stock levels.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Built product displays and placed appropriate signage for merchandise.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Store Manager
Journeys Shoes
Round Rock, TX
10.2018 - 05.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Managed daily banking activities such as deposits and withdrawals.
- Updated POS system with new products and promotional offers.
- Created weekly work schedules for store personnel.
- Prepared monthly reports on sales figures, expenses, profits.
- Recruited, trained and supervised new employees.
- Monitored inventory levels and placed orders to restock shelves.
- Ensured compliance with safety regulations and company policies.
- Established customer service standards and monitored staff compliance.
- Planned special promotions or discounts based on market trends.
- Developed strategies to maximize sales and profitability.
- Maintained accurate records of employee performance reviews.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained and mentored associates to teach daily tasks and procedures.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Cart Attendant
Walmart
Fort Walton Beach, FL
06.2018 - 12.2018
- Organized shopping carts in designated areas for easy retrieval by customers.
- Maintained cleanliness of store premises including floors, walls, restrooms, and parking lot areas.
- Monitored customer traffic patterns to ensure efficient flow of customers through checkout lines.
- Swept floors and removed trash from store premises on a regular basis.
- Assisted customers in locating desired items throughout the store.
- Provided assistance with loading purchased items into customer vehicles.
- Performed bagging operations for purchases according to company standards.
- Greeted guests and members upon arrival and departure, assisted customers and golf shop staff and addressed customer complaints or concerns.
- Kept entrances clean of debris or clutter and cleaned up spills throughout store.
- Gathered and corralled shopping carts and helped guests carry larger items.
- Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
- Cleaned parking lots and sidewalks by picking up litter, removing snow, and treating ice to keep areas safe for customers.
Education
High School Diploma -
C E Ellison High School
Killeen, TX06-2015
Skills
- Shrink Reduction
- Display Setup
- Visual Merchandising
- Sales abilities
- Planograms
- Cash Management
- Equipment Operation
- Store Organization
- Product placements
- Restocking processes
- Cleaning procedures
- Stock control
- Retail experience
- POS Software
- Product Rotation
Timeline
Merchandise Associate
PepsiCo
05.2023 - Current
Store Manager
Journeys Shoes
10.2018 - 05.2023
Cart Attendant
Walmart
06.2018 - 12.2018
High School Diploma -
C E Ellison High School