Christina Dressler

Work History

United Pacific - Rocket

2023.01 - 2024.04

Provided exceptional customer service by welcoming customers upon entering, promoting specials, and loyalty card program enrollments.
Verified customers' age when purchasing tobacco products, lottery tickets, and alcohol.
Processed cash, credit, and debit card transactions accurately and efficiently.
Stocked shelves and coolers to maintain clean, organized store.
Trained new employees on cash register POS, company policies, and daily operational procedures.

Applied Behavior Consultants, Inc

2022.08 - 2023.08

Greeted visitors and vendors, answered and routed calls to staff, distributed mail, faxes, and emails.
Maintained inventory of office supplies and placed orders, scheduled repairs and services needed in office.
Determined and tracked client co-pays, out-of-pocket and deductible amounts met, monthly verification of ABA eligibility & benefits.
Invoiced clients, generated and submitted insurance claims to clearinghouse(s).
Diligently researched and reviewed past insurance, identified incorrect coding errors, and successfully recovered over $100,000 owed in short-pays.
Applied payments accurately and reconciled accounts using Central Reach EFTs and physical checks.

BZ-Bee Pollination, Inc.

2016.08 - 2022.08

Recruitment, orientations, onboarding, and subsequent safety and procedural/SOP training.
Co-managed daily operations, logistics coordination, and employee scheduling of 50+ crew members.
Scheduled deliveries and pickups of 30,000+ beehives to orchards for pollination, monitored progress and communicated updates to customers and company owner.
Oversaw front and back office operations to ensure smooth, daily workflow.
Coordination and administration of employee benefits for eligibility, initial and open enrollments.
Redesigned and relaunched SAAS used for data entry and from the field.

Operon Resource Management, Nypro

Clinton , MA

07.2015 - 06.2016

Interim Team Leader for shift after only two months of employment
Monitored floor operations and workflow, trained new hires, provided ongoing support to all team members, rotated employees on breaks and lunches.
Operated various machines on production floor, inspected and assembled components, monitored production runs, boxed, labeled, and palletized completed orders, maintained detailed records of inspection results.

In Home Supportive Services

Elk Grove , CA

09.2013 - 06.2015

Assisted client living with Multiple Sclerosis in meal preparation, bathing, restroom use, administered medications, nebulizer treatments, and other tasks as needed to ensure client's safety and dignity.
Ran errands and shopped for groceries regularly, keeping household stocked with necessities.
Coordinated with insurance providers, scheduled and accompanied client to medical appointments.