Drevyn Barnes
Henderson,NV
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
8
8
years of professional experience
Work History
Sales Associate
AT&T
10.2022 - Current
- Handle approximately 100 calls weekly, converting inquiries into sales while prioritizing customer integrity
- Consistently exceed sales goals, achieving 2-3 sales per day and regularly reaching commission caps
- Recognized as #1 Salesperson in the region for ten consecutive months
- Provide training and support for new hires, fostering a collaborative and results-oriented work environment.
Sales Manager
Verizon
01.2021 - 10.2022
- Led a team to surpass district sales targets, contributing over $35,000 monthly for eight consecutive months
- Awarded #1 Sales Manager in the district and region due to exceptional performance and leadership
- Recruited, trained, and mentored sales staff, focusing on high standards and continuous improvement
- Maintained an in-depth knowledge of Verizon products, responding to customer queries with solutions to increase retention and satisfaction.
Assistant Manager
AT&T
02.2020 - 01.2021
- Managed daily store operations, including POS management, inventory control, and bank deposits
- Recognized as the #1 Assistant Manager in the district for six consecutive months
- Trained team members on sales strategies and essential business practices to improve performance
- Ensured exceptional customer service both in-store and over the phone, through effective communication and empathy
- Supported new hires with onboarding and training, fostering a supportive and high-performance culture.
Asset Protection Specialist
Best Buy
02.2020 - 01.2021
- Safeguarded store assets, preventing theft and minimizing loss through vigilant monitoring and loss prevention techniques
- Conducted investigations into theft and safety incidents, collaborating with law enforcement to ensure a secure shopping environment
- Trained associates on loss prevention best practices
- Audited inventory regularly, identified discrepancies, and implemented corrective actions to maintain accuracy
- Ensured a safe shopping experience by enforcing policies, conducting safety audits, and addressing safety concerns with management.
Direct Support Professional
Handicapped Development Center
04.2019 - 02.2020
- Supported individuals with disabilities through customized care plans, fostering dignity, independence, and quality of life
- Collaborated with healthcare professionals to implement behavioral management plans
- Facilitated community engagement activities, helping clients build social skills and integrate socially
- Maintained detailed documentation of client progress, achievements, and challenges in shift summary reports
- Created personalized goal plans, promoting continuous personal development for each client.
Customer Care Sales Associate
Vision 4 Less
05.2017 - 04.2019
- Assisted customers with frame and lens selection, processed orders, and ensured product quality
- Consistently met sales and customer service goals while adhering to regulatory standards, enhancing customer satisfaction.
Education
Associate's Degree -
Scott Community College
08.2020
High School Diploma - undefined
Davenport Central High School
05.2017
Skills
- Sales & Negotiation: Expert in sales strategies, with a focus on customer needs and integrity
- Leadership & Training: Skilled in team management, performance feedback, and mentoring
- Customer Service: Strong ability to maintain customer satisfaction and retention
- Loss Prevention: Experienced in asset protection, safety protocols, and theft prevention strategies
- Communication & Problem-Solving: Effective communicator with excellent problem-solving skills
- Time Management: Proven capability to manage multiple responsibilities in fast-paced environments
- Contract Preparation
- Business Development
- Client Account Management
- Payment Processing
Timeline
Sales Associate
AT&T
10.2022 - Current
Sales Manager
Verizon
01.2021 - 10.2022
Assistant Manager
AT&T
02.2020 - 01.2021
Asset Protection Specialist
Best Buy
02.2020 - 01.2021
Direct Support Professional
Handicapped Development Center
04.2019 - 02.2020
Customer Care Sales Associate
Vision 4 Less
05.2017 - 04.2019
High School Diploma - undefined
Davenport Central High School
Associate's Degree -
Scott Community College