Andrew Stocksdale
Bel Air
Summary
Detail-oriented and service-driven hospitality worker with leadership experience and a strong ability to thrive in fast-paced environments. Adept at multitasking, resolving guest needs, and supporting team goals.
Overview
3
3
years of professional experience
Work History
Commercial Pest Control Technician
Orkin Commercial Services
02.2025 - Current
- Conducted thorough inspections of commercial properties to identify pest infestations and assess treatment needs.
- Educated clients on pest prevention techniques and maintenance practices to minimize future infestations.
- Maintained accurate records of service calls, treatments performed, and client interactions for operational efficiency.
- Provided exceptional customer service by addressing client concerns promptly and professionally during service visits.
- Expanded skillset through participation in industry-related workshops, seminars, and training programs to stay current with best practices for pest management techniques.
Team Captain
Chick-Fil-A Restaurant
11.2022 - 03.2025
- Led team in delivering exceptional customer service, ensuring consistent satisfaction and loyalty.
- Trained and mentored new team members on operational procedures and service standards.
- Streamlined workflows to enhance efficiency during peak service hours.
- Fostered a positive team culture, encouraging collaboration and communication among staff members.
- Acted as positive role model to set tone for program and enhanced leadership credibility with teammates and coaches.
- Increased overall productivity by streamlining workflow processes and delegating tasks appropriately.
Education
High School Diploma -
C. Milton. Wright High School
Bel Air, MD06-2023
Skills
- Valid Maryland driver's license
- Clean driving record
- Communicative and articulate
- Dependable and reliable
- Adaptable
- Teamwork and collaboration
- Customer service
- Safety procedures
Timeline
Commercial Pest Control Technician
Orkin Commercial Services
02.2025 - Current
Team Captain
Chick-Fil-A Restaurant
11.2022 - 03.2025
High School Diploma -
C. Milton. Wright High School