Drew Abrom
Rutherford,New Jersey
Summary
As a part time student with the drive to make way into the automotive aftermarket and motorsport industry I have created skills with exceptional customer service and relations through my experience in the restaurant and beverage industry. As an enthusiast and an all around lover of all that is cars I feel as if this is the industry I belong in. Currently I am working to finish my bachelors in marketing, and am using the knowledge and skills that it gives me to further my career.
Overview
5
5
years of professional experience
Work History
Operations/Front of House Manager
Hudson Hall/ Czech Please LLC
Jersey City , NJ
2021.01 - Current
- Managing a staff of 18-20 employees and ensuring smooth running of daily operations.
- Logging purchases and daily income.
- Recording payroll of staff.
- Assisting in planning and coordinating private and public events.
- Customer relations and ensuring their enjoyment of their experience
- Making certain that cleanliness and efficiency is achieved no matter the circumstances.
- Supporting the general manager in party planning and party negotiations with prospective customers when needed.
Bartender
Hudson Hall- Czech Please LLC
Jersey City , NJ
2019.08 - 2021.01
- Hudson Hall Jersey City is a bar experience with the atmosphere of a Biergarten.
- Making Drinks, Creating Relationships with customers and regulars, providing an enjoyable experience.
- Running bar operations during prime hours of operation.
- Continued to promote the atmosphere that was established by ownership
Cellar Manager
Make Wine With Us
Wallington , NJ
2016.10 - 2019.08
- Make Wine With Us is a personalized wine making experience which works directly with the client to show them the ancient process that is wine making.
- Responsible for Managing production and event operations of a staff of 4-6 employees.
- Customer relations in guiding new and returning customers through a new purchase.
- Directed teams to keep their work stations cleanly and efficient.
- Tracked inventory and informed upper management of what was lacking and what was proficient.
Education
No Degree - Marketing Management And Research
Bergen Community College
Paramus, NJHigh School Diploma -
Rutherford High School
Rutherford, NJ06.2017
Skills
- Managing staffs of up to 30.
- Customer service.
- Responding to changes in work environment.
- Creating relationships with customers and giving confidence in their purchase.
- Vast ability and drive to learn more about the position.
- Computer proficiency in Microsoft and Adobe programs.
Automotive Customization and Photography
All vehicles that I have owned have been treated as my own canvas to express my personality and interest.
Timeline
Operations/Front of House Manager
Hudson Hall/ Czech Please LLC
2021.01 - Current
Bartender
Hudson Hall- Czech Please LLC
2019.08 - 2021.01
Cellar Manager
Make Wine With Us
2016.10 - 2019.08
No Degree - Marketing Management And Research
Bergen Community College
High School Diploma -
Rutherford High School