Drew Bridges
Midland,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
President of Operations - (Owner)
ICT Energy Solutions
10.2016 - Current
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Raised property accuracy and accountability by creating new automated tracking method.
- Reduced operational risks while organizing data to forecast performance trends.
National Sales Representative / Combustion Manager
Edge Manufacturing
06.2014 - 10.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Drove sales by developing multi-million dollar contract sales.
- Implemented systems and procedures to increase sales.
National Sales Representative
UMC Automation
01.2012 - 05.2014
- Maintained and organized customer database of over 50 clients nationwide.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Served customers with knowledgeable, friendly support at every stage of purchasing and fulfillment process.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Presented professional image consistent with company's brand values.
Offensive Coordinator / Professor
Sul Ross State University
04.2009 - 12.2012
- Created and implemented training plan to prepare players to execute offensive strategies.
- Developed understanding of team's individual and collective strengths and weaknesses to select best plays and maneuvers against given opponent.
- Reviewed and analyzed gameplay film with players to identify team's offensive tendencies, as well as opponents' defensive tendencies.
- Prepared season's offensive playbook and coordinated offensive players and staff during games.
- Facilitated team building activities to improve communication, collaboration and productivity.
Offensive Coordinator/ Professor
New Mexico Military Institute
01.2007 - 02.2009
- Created and implemented training plan to prepare players to execute offensive strategies.
- Developed understanding of team's individual and collective strengths and weaknesses to select best plays and maneuvers against given opponent.
- Reviewed and analyzed gameplay film with players to identify team's offensive tendencies, as well as opponents' defensive tendencies.
- Prepared season's offensive playbook and coordinated offensive players and staff during games.
Professor / Asst. Football Coach
Sul Ross State University
08.2003 - 01.2006
- Scouted opposing teams to help build effective gameplay strategies.
- Implemented successful training and conditioning programs to elevate players' physical abilities and stamina.
- Counseled players dealing with academic and personal problems to help find resolutions and restore team balance.
- Enforced team rules fairly to eliminate unsafe practices and unauthorized behaviors.
- Monitored students' academic progress and coordinated extra resources for any struggling with classes.
- Managed facilities maintenance and pre-game preparation as well as practices and outreach events.
- Maintained positive community and parent relations to build strong athletic support networks.
- Recruited athletes from across Texas to help build successful team.
- Spearheaded fundraising initiatives to fund facility needs, summer camps and away game travel.
Education
Master of Science - Kinesiology
Sul Ross State University
Alpine, TX05.2003
Bachelor of Science - Ag. Journalism
Texas A&M University
College Station, TX05.2001
Skills
- Organizational Structuring
- Quality Assurance
- Performance Monitoring and Evaluation
- Inventory Tracking and Management
- Business Growth Initiatives
- Process Development and Streamlining
- Materials Planning and Logistics
- Vendor Relations
- Capital Expenditures Oversight
- Operations Oversight
Timeline
President of Operations - (Owner)
ICT Energy Solutions
10.2016 - Current
National Sales Representative / Combustion Manager
Edge Manufacturing
06.2014 - 10.2016
National Sales Representative
UMC Automation
01.2012 - 05.2014
Offensive Coordinator / Professor
Sul Ross State University
04.2009 - 12.2012
Offensive Coordinator/ Professor
New Mexico Military Institute
01.2007 - 02.2009
Professor / Asst. Football Coach
Sul Ross State University
08.2003 - 01.2006
Master of Science - Kinesiology
Sul Ross State University
Bachelor of Science - Ag. Journalism
Texas A&M University
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