Drew Bunting
Vacaville,CA
Summary
Motivated and detail-oriented individual transitioning into the IT field with a foundational education in Information Technology. Bringing strong customer service, communication, and problem-solving skills developed through hands-on experience in fast-paced environments. Eager to grow in a technical support role and contribute to improving system functionality and user satisfaction through dedication, collaboration, and a willingness to learn.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Office Administrator
Diversified Laboratory Repair
Benicia, CA
2021 - 2022
- Coordinated service calls for laboratory equipment, supporting technicians with service coordination and documentation.
- Maintained service records and schedules in IT systems, ensuring compliance and operational efficiency.
- Handled confidential client data securely.
- Supported technicians remotely with service documentation and troubleshooting.
Dish Specialist / Cashier / Prep Pantry
Napoli Pizzeria
Vacaville, CA
- Current
- Delivered consistent customer service in a high-volume environment, managing both front-of-house and kitchen support roles.
- Maintained food safety and cleanliness protocols, emphasizing attention to detail and process compliance.
- Supported team operations with multitasking, time management, and issue resolution under pressure.
- Frequently relied upon for training new staff and improving daily workflows.
Education
Associate of Business -
Solano Community College
Fairfield, CAAssociate of Interdisciplinary Studies - undefined
Solano Community College
Fairfield, CABachelor in Business Information Security -
Arizona State University
Tempe, AZSkills
- IT Troubleshooting & End-User Support
- Microsoft Office Suite Google Workspace
- Ticketing Systems & Documentation
- Customer Relationship Management
- Time Management & Workflow Optimization
- Office administration
- Database entry
- Administrative support
- Time management
Certification
Basic Life Support (BLS) – Expires 2026
PROFESSIONAL STRENGTHS
- Communication & Customer Support
- Problem-Solving in Fast-Paced Settings
- Data Entry & Record Accuracy
- Team Collaboration & Accountability
- Professional Demeanor in Team Settings
Timeline
Dish Specialist / Cashier / Prep Pantry
Napoli Pizzeria
- Current
Associate of Interdisciplinary Studies - undefined
Solano Community College
Office Administrator
Diversified Laboratory Repair
2021 - 2022
Associate of Business -
Solano Community College
Bachelor in Business Information Security -
Arizona State University