Summary
Overview
Work History
Education
Skills
Licensing
Work Availability
Timeline
Hi, I’m

Drew Crowder

Mesa,AZ
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Drew Crowder

Summary

A passionate and collaborative leader who genuinely believes in helping others accomplish what motivates them. With half a decade of hands-on experience in Management, Human Resources, and Administration I bring customized strategies to meet specific position requirements with emphasis on accuracy and punctuality. If you're looking to work with an experienced leader that is positive, collaborative, and driven, I'd love to connect with you and start a conversation.

Overview

7
years of professional experience

Work History

Cross Country Mortgage

Senior Business Developer
08.2022 - 12.2022

Job overview

  • Screened and transferred an average of 100 daily incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Interviewed candidates and scheduled interviews with hiring managers for open positions within the Midwest territory.
  • Worked closely with the Executive Vice President in identifying, negotiating and hiring 5 new corporate level loan officers.
  • Collected, arranged, and input information into database system.

Farmers Insurance Agency

Administrator/Human Resources Assistant
06.2019 - 08.2022

Job overview

  • Managed department budgets and generated financial reports for management review.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Reviewed, documented and approved travel expenses for team members.

The Exercise Coach

Human Resources Representative
12.2018 - 05.2019

Job overview

  • Maintained employee files and delivered tracking system to identify trends and issues and process HR transactions in Workday and Taleo ATS.
  • Operated as key business partner to employees, managers, directors and senior leaders to promote HR practices and strategies and enable delivery of specific, measurable business goals.
  • Recruited full life cycle for an entire franchise location while providing onboarding and training for new employees achieving over 30 hires in 60 days

Safelite Auto Glass Contact Center

Team Lead
03.2016 - 07.2017

Job overview

  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals where necessary.
  • Mentored a team of inbound sales representative's on best techniques for achieving results as well as client prospecting.
  • Monitored weekly and monthly KPI statistics.

Education

Northern Arizona University
Flagstaff, AZ

Bachelor of Arts from Psychology
05.2019

Skills

  • Information Gathering/Organizing
  • Kronos, Salesforce, ZoHo, Hubspot & Other CRM Systems
  • Data Entry
  • Video/Phone Screening
  • Microsoft Office/Adobe Products & Google Suite
  • Travel Booking & Coordination
  • Schedule and Calendar Management
  • Accounting & Payroll
  • Human Resources and Clerical Duties

Licensing

- Arizona Property and Casualty License (No.19547118) 

- Colorado Property and Casualty License (No. 689974)

- Arizona CPR Certification

Availability
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Timeline

Senior Business Developer

Cross Country Mortgage
08.2022 - 12.2022

Administrator/Human Resources Assistant

Farmers Insurance Agency
06.2019 - 08.2022

Human Resources Representative

The Exercise Coach
12.2018 - 05.2019

Team Lead

Safelite Auto Glass Contact Center
03.2016 - 07.2017

Northern Arizona University

Bachelor of Arts from Psychology

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Drew Crowder