Drew Davis
Washington,IN
Overview
8
8
years of professional experience
Work History
System Administrator
Resource Management Concepts
Lexington Park, MD
09.2024 - Current
Network Solutions Engineer
RTC Communications
Montgomery, IN
05.2023 - 06.2024
- Provided support for corporate and business partner systems
- Led the managed service division
- Main network technician for managed service customers
- Configured, tested, and deployed policies within SentinelOne
- Built, configured, and managed virtual machines
- Replaced and upgraded firewalls/migrated rules from one platform to another
- Experience in project management, coordinated with network operations and engineering for the City of Washington WiFi project.
- Completed managed WiFi project which allowed company to reduce cyber insurance premiums
- Proficient in server installation and upgrades (Domain Controllers, DNS servers, Storage Servers, etc.)
- Proficient in Active Directory, managed both on premises and Azure solutions for clients
- Designed network solutions for clients, configured and installed network equipment
- Sales engineer for sales department
- Handled monthly billing for managed service customers
- Managed patching for clients using Automate
- Managed Anti-Virus software for clients using Bitdefender
- Managed backups for clients using Cove
- Proficient in VPN setup & troubleshooting
- Helped setup multifactor authentication using Duo
- Completed several data recovery cases
- Experience working with high level executives within the company
- Proficient in the business and technical side of the managed services division
System Administrator
Williams Brothers Healthcare Pharmacy
Washington, Indiana
08.2022 - 05.2023
- Managed help desk tickets and resolve them in a timely fashion
- Managed servers using VMware
- Managed storage space for the implementation of our new mail server
- Computer/Laptop setup and repair
- Proficient in creating data stores within Nimble
- Assisted with the installation of our new SAN
- Researched, recommended, configured and supported hardware and software used in our environment (Pioneer, QS1, Zimbra, Global Protect VPN, DUO, Ninja)
- Proficient in Active Directory
- Experience working with camera systems (IVMS)
I.T. Assistant
City of Washington
Washington, IN
05.2017 - 07.2022
- Managed network redesign project
- Replaced back end equipment (servers, switches, firewalls)
- Experience with VLAN segmentation
- Performed a domain change over
- Experience with Carbon Black
- Proficient in Office 365
- Set up workstations with computers and necessary devices
- Set up work cellphones
- Outdated software experience
- Designed ID cards for employees and summer pool passes
- Checked computer hardware to ensure functionality
- Installed and configured appropriate software and functions according to specifications
- Provided orientation and guidance to users on how to operate new software and equipment
- Organized and scheduled upgrades and maintenance without deterring others from completing work
- Completed a share point project to improve communications throughout the city
- Worked with vendors to ensure end users were getting the most out of software and applications
- Managed servers using VSphere/VMware
- Managed the backup system
- Interim I.T. Director during the three month transition process.
- Worked as a summer employee in the I.T. department for 3 years at the City of Washington. Worked as a help desk technician and assisted on numerous projects
Writer
IndianaSportsCoverage.com
Indianapolis , IN
03.2017 - 03.2018
- Covered Indiana Men's Basketball and recruiting on a daily basis
- Attended games and a number of events to produce content
- Supervisor of the Indiana University section
- Delegated tasks to the less experienced writers that would join the staff
- Built relationships with trusted sources
Education
Bachelor of Science - Information Technology
Vincennes University
2020
High School Diploma - Academic Honors Diploma
Washington High School
2015
Skills
- COMP TIA Security
- COMP TIA Network
Affiliations
- Youth soccer coach
- Head coach for Viking Baseball Club
- Volunteer at Feed My Sheep
- Helped Plan/Coordinate/Organize the Evansville Basketball Academy's Level Up Fall League
- Active Member at Our Lady of Hope Catholic Church
- Participated in the Vincennes University I.T. symposium
Timeline
System Administrator
Resource Management Concepts
09.2024 - Current
Network Solutions Engineer
RTC Communications
05.2023 - 06.2024
System Administrator
Williams Brothers Healthcare Pharmacy
08.2022 - 05.2023
I.T. Assistant
City of Washington
05.2017 - 07.2022
Writer
IndianaSportsCoverage.com
03.2017 - 03.2018
Bachelor of Science - Information Technology
Vincennes University
High School Diploma - Academic Honors Diploma
Washington High School
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