Summary
Work History
Skills
Websites
Working Style
Personal Information
Timeline
Certification
Education
Quote
Interests
TruckDriver
Drew D. Burt

Drew D. Burt

ai generalist
Rochester,MN

Summary

AI Prompting & Dialogue Implementation Specialist with a strong writing and execution bias. Specializes in developing, refining, and operationalizing prompts and context strategies for LLM-powered dialogue platforms. Experienced in reviewing real conversations, troubleshooting prompt behavior, and partnering with Customer Success teams to deliver reliable, production-ready AI experiences.

Work History

AI Prompting & Implementation Specialist

  • Authored and refined complex, multi-turn dialogue prompts to improve output clarity, tone consistency, and task alignment.
  • Designed context management strategies to preserve intent across longer conversations and reduce instruction drift.
  • Reviewed real customer conversations and feedback to diagnose prompt-level failure modes (ambiguity, verbosity, misinterpretation).
  • Iteratively optimized prompts through targeted instruction changes rather than full rewrites.
  • Partnered with Customer Success and Services teams to tweak prompts, troubleshoot issues, and support customer implementations.
  • Adapted prompts to customer-specific goals, workflows, and constraints during onboarding and rollout.
  • Documented prompt logic, patterns, and best practices to enable internal reuse and consistency.
  • Served as an internal resource for prompt behavior, teaching teammates how to evaluate and safely modify prompts.
  • Improved response consistency across repeated prompt executions
  • Reduced manual prompt adjustments during customer implementations
  • Increased clarity and usability of LLM outputs for end users

Skills

  • Prompt Engineering
  • Dialogue Prompt Design
  • Context Management
  • Instruction Writing & Copy
  • Prompt Optimization
  • Conversation Review & QA
  • LLM Behavior Alignment
  • Customer-Facing Troubleshooting
  • Documentation & Enablement

Working Style

  • Writing-first, implementation-focused
  • Treats prompts as production assets
  • Comfortable in fast-moving startup environments
  • Proactively takes ownership of prompt quality and reliability

Personal Information

Title: AI Prompting & Dialogue Implementation Specialist

Timeline

Associate of Arts - Psychology & Communications

Rochester Community And Technical College
08.2013 - 05.2016

AI Prompting & Implementation Specialist

Certification

  • no-code app builder , AIRTABLE - 12/25-12/26
  • administration certification, AIRTABLE - 12/25-12/26
  • Prompt fundamentals, OpenAI/Chat GPT- 12/25-12/26

Education

Associate of Arts - Psychology & Communications

Rochester Community And Technical College
Rochester, Minnesota, MN
08.2013 - 05.2016

Quote

Id rather attempt something 99 times and fail, than succeed onece-and never attempt it again.
unknown

Interests

Music

World advancement in technology

Meditation

Intellectual growth