Drew Deppe
Boulder,CO
Summary
Enthusiastic student eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of customer service and training in service industries. Motivated to learn, grow, and excel. I specialize in leadership, management, strategic planning, customer service, and hospitality.
Overview
5
5
years of professional experience
Work History
River Raft Guide
American River Raft Rentals
Sacramento , CA
07.2024 - 08.2024
- Organized and led daily safety orientations for customers.
- Assisted clients with equipment, such as life jackets and paddles.
- Instructed clients on proper rafting techniques including how to maneuver the boat in whitewater rapids.
- Communicated with other guides via radio regarding river conditions, weather changes, and potential hazards.
- Performed maintenance on all rafts and related gear before each trip.
- Provided first aid when necessary during trips.
- Managed emergency situations calmly and efficiently while keeping guests safe.
Server
Basil & Barley
05.2023 - 08.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
Contractor
RE/MAX
Colorado Springs , CO
04.2022 - 08.2023
- Developed detailed plans for projects based on customer needs and expectations.
- Managed projects with large labor, equipment and material budgets.
- Applied changes requested by designers, owners or inspectors to optimize work.
- Maintained positive working relationship with fellow staff and management.
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Built retaining walls using stones or bricks for stability purposes.
- Assisted in the preparation of construction contracts and agreements, ensuring accuracy and compliance with applicable laws.
Food Runner/Busser
Viewhouse
04.2021 - 09.2021
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Ensured that all orders were correct before leaving the kitchen area.
- Provided assistance with clearing plates from tables after meals were completed.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Assisted in training new staff members on restaurant operations and procedures.
Laborer
RE/MAX
Colorado Springs , CO
04.2019 - 08.2019
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Repaired damaged drywall sections including taping joints and applying texture coats as needed.
- Completed variety of physical labor tasks.
- Worked with team members to ensure efficient workflow throughout the day.
- Maintained accurate records of inventory levels and product locations.
- Transported heavy items from one location to another using hand trucks or carts.
Sales Representative
Uhaul
04.2019 - 08.2019
- Assisted customers with sales and renting vehicles
- Cleaning and maintenance of vehicles
- Supervising intake and departure of vehicles
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Replenished and arranged items to maintain appearance.
- Analyzed customer feedback to improve products and services.
Education
Bachelor of Science - Integrative Physiology
University of Colorado at Boulder
Boulder, CO05.2025
High School Diploma -
Pine Creek High School
Colorado Springs, COSkills
- Customer service
- Leadership
- Management
- Strategic planning
- Hospitality
- Organizational skills
- Attention to detail
- Adaptability
- Conflict Resolution
- Group management
Clubs, activities, volunteerism
- Kappa Sigma - Gamma Tau Fraternity, Pledge Class President
- CU Gold Leadership Program, Member
- Health Occupations Students of America, Secretary
- Chess Club, Member
- Assisted Living Homes, Volunteer
- Biomedical Science Camp, Youth Leader
Awardsandacknowledgements
- Eagle Merit Roll, 2017-2021
- HOSA Top Three Medallion, 2020
- Congressional Nomination to West Point Military Academy, 2021
- 1st Team All-Conference Football Team, 2020, 2021
- 2nd Team All-State Football Team, 2020, 2021
- Esteemed Baker Presidential Scholarship, 2021
- Steven Alonzo Jackson Memorial Scholarship, 2023
Timeline
River Raft Guide
American River Raft Rentals
07.2024 - 08.2024
Server
Basil & Barley
05.2023 - 08.2023
Contractor
RE/MAX
04.2022 - 08.2023
Food Runner/Busser
Viewhouse
04.2021 - 09.2021
Laborer
RE/MAX
04.2019 - 08.2019
Sales Representative
Uhaul
04.2019 - 08.2019
Bachelor of Science - Integrative Physiology
University of Colorado at Boulder
High School Diploma -
Pine Creek High School
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