Drew E. Welter
Albuquerque,NM
Summary
Experienced with monitoring and securing premises. Utilizes effective communication and quick decision-making skills to manage incidents and emergencies efficiently. Track record of maintaining safe environment through diligent surveillance and proactive threat assessment.
Tech-savvy with experience in emerging technologies and passion for continuous improvement.
Overview
7
7
years of professional experience
Work History
Security Guard
Allied Universal Security Services
01.2025 - Current
- Conducted regular patrols to identify and address security vulnerabilities.
- Responded promptly to incidents, providing detailed reports for investigation purposes.
- Collaborated with local law enforcement during emergency situations to enhance response efficiency.
- Trained new security personnel on protocols, ensuring adherence to company policies.
Onboarding Specialist
Allied Universal Security Services
04.2024 - 01.2025
- Delivered training sessions on company policies, procedures, and compliance regulations for incoming employees. I am also responsible for updating all of their personal and pay information as they progress through the company.
- Collaborated with HR teams to ensure accurate documentation and timely processing of new hire paperwork.
- Streamlined onboarding workflows using digital tools, improving efficiency and reducing administrative errors.
Assistant Manager
Spenga
02.2019 - 02.2022
- Led team training initiatives to enhance member engagement and service quality.
- Implemented operational improvements that streamlined scheduling processes for fitness classes.
Customer Service Representative
Safelite Autoglass
06.2018 - 02.2019
- I helped customers find the products they needed, as well as setting up appointments to have their windshields replaced. I also worked with insurance companies to facilitate repairs.
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Assisted in processing service orders, ensuring timely completion and accuracy.
Education
High School -
Independence High School
Albuquerque, NM08.2019
Skills
- Incident response
- Security protocols
- Risk assessment
- Surveillance monitoring
- Communication skills
- Technical support
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
Timeline
Security Guard
Allied Universal Security Services
01.2025 - Current
Onboarding Specialist
Allied Universal Security Services
04.2024 - 01.2025
Assistant Manager
Spenga
02.2019 - 02.2022
Customer Service Representative
Safelite Autoglass
06.2018 - 02.2019
High School -
Independence High School