Drew Gallion
Summary
Ambitious HVACR professional with a strong sales background who launched his career shortly after obtaining an AA-General Studies & AAS-HVAC from Collin College. As a coachable and detail orientated professional, I was able to meet and exceed sales goals, along working with great teams. . I have multiple years of experience in sales, relationship building with customers, handling multiple accounts, and meeting customer needs.
Overview
14
14
years of professional experience
Work History
Inside Counter Sales
Shearer Supply
09.2022 - Current
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Account Manager
Andrews Distributing
09.2016 - 09.2022
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Met and exceeded sales goals (All-Andrews - 2019)
- Increased sales (10%) and product accessibility through conversing and understanding the Account's specific wants and Model Market needs
- Promoted new packages and products backed by analytical data to increase incremental sales
- Managed 35-40 accounts annually
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
Retail Specialist
Andrews Distributing
07.2015 - 09.2016
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Stocked merchandise, clearly labeling items, and arranging according to brand or classification.
- Created space and account flexibility for new products sales
- Increased sales from marketing displays
Delivery Support Specialist
07.2014 - 07.2015
- Delivered consumer goods with team to fifty stores each week
- Built and maintained relationships with a plethora of stores
Service Technician
Allen Vacuum
08.2009 - 07.2014
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Education
Associate of Arts - General Studies
Collin College
Plano, TexasHighschool Diploma - undefined
Allen High School
Associate of Applied Science - HVACR
Collin College Technical Campus
Allen, TX07.2023
Skills
- EPA Universally Certified
- Team Development skills/ Team Leadership skills
- Analytical thinking and problem-solving skills
- Adept in Microsoft Office
- Attention to Detail
- Hand Torches
Timeline
Inside Counter Sales
Shearer Supply
09.2022 - Current
Account Manager
Andrews Distributing
09.2016 - 09.2022
Retail Specialist
Andrews Distributing
07.2015 - 09.2016
Delivery Support Specialist
07.2014 - 07.2015
Service Technician
Allen Vacuum
08.2009 - 07.2014
Associate of Arts - General Studies
Collin College
Highschool Diploma - undefined
Allen High School
Associate of Applied Science - HVACR
Collin College Technical Campus