Drew Gardner
Middleton,ID
Summary
I was given my first introduction to sales in 2001 and I fell in love. Being dedicated, loyal and honest are my best traits and believe this is the foundation to being a good person. I am seeking employment where I can develop and excel with new skills while giving my best to an employer. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Client-oriented Realtor with 10 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing new and used homes and revealing customer needs to deliver solutions.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Assistant Manager
Denny's Restaurant
Ontario, OR
05.2022 - 03.2024
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Directed and led employees, supervising activities to drive productivity and efficiency.
Realtor
Coldwell Banker Tomlinson Group
Middleton, ID
03.2011 - 04.2022
- Evaluate market conditions to educate and update my clients on the best decisions for them to make while buying or selling real estate
- Attend continuing education for state regulations and also to stay on top of a monthly changing market.
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Conducted open houses and showings of properties to prospective buyers.
- Answered inquiries from potential buyers regarding features of property listings.
- Responded promptly to customer inquiries via phone or email regarding available properties.
- Scheduled home viewings with potential buyers.
Sales Rep
Larry H. Miller
07.2010 - 10.2010
- Work with customers on the car lot to answer questions about vehicles
- Perform test drives as needed and help with communication between customers and management
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Answered inquiries from prospective customers regarding features of products and services offered.
Career Agent
Prudential
12.2007 - 12.2009
- Evaluate clients situations with a proven process to help them achieve their protection and financial needs
- Networked, cold called and purchased leads as necessary to achieve goals
- Successfully passed security licenses 6 and 63.
- Provided career guidance to clients in making informed decisions about their professional development.
- Developed and implemented outreach strategies to build relationships with local employers and community organizations.
- Built relationships with employers in order to promote job openings among clients.
Agent
Farmer-Stockman
07.2007 - 10.2007
- Traveled to home of farmers and ranchers to speak to them about magazine subscriptions and insurance products
- Educated people about Long Term Care Insurance and other disability products offered by a vast number of Insurance companies we represented.
- Provided customer service to clients through phone and email communication.
- Developed customer relationships and ensured satisfaction with services.
- Maintained accurate records of all customer interactions, process customer accounts and file documents.
- Assisted customers with placing orders, answering questions about products, pricing, availability, product uses and credit terms.
Kiosk Manager
Wireless Advocates - Boise, ID
Boise, ID
01.2006 - 07.2007
- Ran day to day operations
- Motivate, recruit, hire, train and fire employees as needed
- Took a kiosk that was under producing to consistently hitting and exceeding monthly goals as set by company standards.
- Ensured kiosks were stocked with merchandise and promotional materials.
- Conducted regular maintenance checks on all equipment to ensure operational efficiency.
- Coordinated with vendors to order supplies and restock merchandise when necessary.
- Fostered positive working relationships with business leaders, vendors and customers.
Territory Manager
QDI LLC - Boise, ID
Boise, ID
03.2005 - 01.2006
- Took a two state market from producing 2,000 a month in accessories to 3,000 a month
- Managed and recruited wireless dealers to help QDI continue as the premium wholesales of T-Mobile products and services.
- Developed and implemented strategies to increase sales in assigned territory.
- Conducted market research to determine customer needs and preferences within the region.
Field Manager
Wireless Retail - Boise, ID
Boise, ID
04.2001 - 02.2005
- Started as a sales representative selling 40+ phones a month with high months being 80+ phones
- Moved to management after 10 months
- Responsible for up to 7 kiosks and 35 people, running day to day operations.
- Planned and coordinated field operations, including scheduling of personnel, equipment, materials and services.
- Developed work plans for completion of projects on time and within budget.
- Provided technical guidance to ensure accuracy of project implementation.
- Resolved conflicts between workers or other stakeholders related to the project.
Education
Certification -
Coleman College
02.1998
General Studies -
Mesa Junior College
07.1996
General Studies -
UCLA
07.1995
High School Diploma -
Poway High School
05.1994
Skills
- CRM
- Marketing
- Sales
- Customer Service
- Retail Management
- Management
- Business Development
- Negotiation
- Sales Management
- Salesforce
- Account Management
- Outside Sales
- Purchase agreements
- Networking and prospecting
- Property closing
Certification
Real Estate License
Personal Information
Title: Realtor - Coldwell Banker Tomlinson Group
Timeline
Assistant Manager
Denny's Restaurant
05.2022 - 03.2024
Realtor
Coldwell Banker Tomlinson Group
03.2011 - 04.2022
Sales Rep
Larry H. Miller
07.2010 - 10.2010
Career Agent
Prudential
12.2007 - 12.2009
Agent
Farmer-Stockman
07.2007 - 10.2007
Kiosk Manager
Wireless Advocates - Boise, ID
01.2006 - 07.2007
Territory Manager
QDI LLC - Boise, ID
03.2005 - 01.2006
Field Manager
Wireless Retail - Boise, ID
04.2001 - 02.2005
Certification -
Coleman College
General Studies -
Mesa Junior College
General Studies -
UCLA
High School Diploma -
Poway High School