Drew Gilby
Cleves,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Bartender
Scoreboard Sports Bar
02.2012 - Current
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Private Event Coordinator
Ignite Entertainment Cincinnati
11.2018 - 09.2021
- Enhanced client satisfaction by skillfully managing event logistics and coordinating with vendors.
- Streamlined event planning processes for increased efficiency and reduced costs.
- Delivered successful private events by collaborating closely with clients to understand their vision and requirements.
- Developed customized event proposals that exceeded client expectations, resulting in repeat business.
- Increased client referrals through exceptional customer service and attention to detail during the planning process.
- Utilized social media marketing strategies to promote private events, expanding brand awareness and attracting new clientele.
- Maximized venue potential by designing tailored floor plans that accommodated guest flow and enhanced the overall atmosphere of events.
- Ensured timely communication between all stakeholders throughout the planning process, leading to smooth event coordination and satisfied clients.
- Generated leads through networking at industry events, resulting in an increased number of bookings for private functions.
- Maintained accurate records of all event-related documentation, ensuring a smooth audit process and easy access to information when needed.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
Assistant Manger/Drive-Thru Cashier/Line Cook
Skyline Chili
05.2011 - 03.2019
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Private Event Coordinator
Wellmann's Brands
08.2015 - 03.2018
- Enhanced client satisfaction by skillfully managing event logistics and coordinating with vendors.
- Streamlined event planning processes for increased efficiency and reduced costs.
- Delivered successful private events by collaborating closely with clients to understand their vision and requirements.
- Developed customized event proposals that exceeded client expectations, resulting in repeat business.
- Coordinated seamless events by overseeing all aspects of setup, execution, and breakdown.
- Increased client referrals through exceptional customer service and attention to detail during the planning process.
- Implemented creative solutions to address unforeseen challenges during event execution while minimizing disruptions to guests or clients.
- Utilized social media marketing strategies to promote private events, expanding brand awareness and attracting new clientele.
- Ensured timely communication between all stakeholders throughout the planning process, leading to smooth event coordination and satisfied clients.
Education
High School Diploma -
Taylor High School
Cleves, OH05.2009
No Degree - Theater Arts
Muskingum University
New Concord, OHNo Degree - Hospitality Administration And Management
Cincinnati State Technical And Community College
Cincinnati, OHSkills
- Highly Reliable
- Customer Service Expertise
- Clear and Effective Communication
- Engaging and Outgoing Personality
- Service-Oriented Mindset
- Organizational Ability
- Strong Multitasking
- Time Management Abilities
- Teamwork and Professionalism
Timeline
Private Event Coordinator
Ignite Entertainment Cincinnati
11.2018 - 09.2021
Private Event Coordinator
Wellmann's Brands
08.2015 - 03.2018
Bartender
Scoreboard Sports Bar
02.2012 - Current
Assistant Manger/Drive-Thru Cashier/Line Cook
Skyline Chili
05.2011 - 03.2019
High School Diploma -
Taylor High School
No Degree - Theater Arts
Muskingum University
No Degree - Hospitality Administration And Management
Cincinnati State Technical And Community College
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