Drew Herridge
Brentwood,TN
Summary
- Vast experience of 8+ years of experience in Human Resources in Payroll, Human Resources Information Systems, Time Entry, and Management. Strong skillset in SAP, SuccessFactors, and UKG Kronos systems. Head of our companies WFM time entry system
- Exceptional written and verbal communication skills, with 10+ years of experience in customer service with a proven customer focus
- Holds important skills such as critical thinker, problem solver, technical mindset, effective communicator, analyzing abilities, etc.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SENIOR, HUMAN RESOURCES INFORMATION SYSTEM ANALYST
DELEK US HOLDINGS, INC.
06.2023 - Current
- Manage and optimize HR information systems (HRIS) to ensure efficient and cost-effective processes, aligning with organizational needs
- Lead the analysis, design, and maintenance of HRIS systems in support of HR administration and projects
- Oversee the multi-suite of SuccessFactors modules, including Employee Central, recruiting
- Oversee the configuration, maintenance, and upgrades for UKG Dimensions (Pro WFM)
- Collaborate with HR and HRIS teams to consolidate data models and drive process decisions, enhancing system functionality
- Administer and maintain a high-accuracy HRIS database, ensuring data integrity and efficiency in HR processes
- Manage system upgrades, enhancements, and testing to ensure the HRIS is up-to-date and fully functional
- Troubleshoot and resolve complex production issues within HR systems, ensuring minimal disruption to business operations
- Perform system configuration changes and updates to align with evolving HR needs and regulatory requirements
- Analyze HR processes and make technology-driven recommendations for continuous improvement and optimization
- Document system requirements, development processes, and testing procedures for new or redesigned systems and reports
- Ensure compliance with HR-related regulations (e.g., Equal Employment Opportunity laws, HIPAA, ERISA, SOX) while implementing HRIS solutions
- Provide critical thinking and consulting support for HR staff on the use of technology to enhance operational efficiency
- Build, monitor, and troubleshoot HR integrations
HUMAN RESOURCES ANALYST
DELEK US HOLDINGS
10.2020 - 06.2023
- Resolved Human Resources related tickets through ServiceNow ticketing case system
- Oversaw all aspects of time entry system; Used Kronos Workforce Central (UKG) and UKG Dimensions
- Wrote, reviewed, and tested system configuration changes and enhancements in WFM software
- Enhanced processes to increase Human Resources efficiency and data accuracy
- Documented technical processes and user guides
- Collaborated with various departments to streamline software through technical and analytical processes
- Completed a full-cycle implementation of a new workforce management software - UKG Dimensions
- Worked with employee data, reporting, and system integrations in our HCM system - SAP SuccessFactors
- Maintained, corrected, and researched HR data
PAYROLL SPECIALIST
GROWMARK, Inc.
02.2017 - 10.2020
- Processed member and retail companies weekly, bi-weekly, and semi-monthly payrolls
- Responded to administrators and employees regarding human resources questions, both policy and technical
- Reconciled company funding's and general ledger accounts using Microsoft Excel
- Managed projects, maintained, supported, and integrated new features to GROWMARK's time entry system
- Skilled knowledge in SAP, SuccessFactors, Kronos, and report running
- Communicated with HRIS Analysts to make sure all HR/Payroll processes run smoothly and accurately
GENERAL MANAGER
EXTENDED STAY AMERICA HOTELS
05.2016 - 02.2017
- Coordinated logistical aspects of a 104-room hotel encompassing three floors with multiple suite accommodations
- Supervised team of 10-12 employees to ensure operational efficiency
- Established a robust protocol for inspecting rooms
- Delivered solutions to guest issues professionally
- Supervised hotel staff, delegating routine responsibilities
- Conducted both technical duties and administrative work through analysis of Profit & Loss reports
- Managed and addressed feedback received from online surveys
- Reviewed and assessed applications to identify qualified candidates
- Conducted thorough research to identify new sales opportunities for optimizing hotel revenue
- Maintained hotel occupancy levels exceeding those of nearby competitors
Education
MBA - Human Resources Management
Louisiana State University
Shreveport, LA12-2026
Bachelor of Science - Business Administration, Organizational Leadership
Illinois State University
Normal, IL05-2016
Skills
- UKG Kronos Products (WFC, Ready, Pro WFM/Dimensions)
- SAP SuccessFactors Modules
- SAP Payroll
- ServiceNow
- TestAssure
- Technical support
- Troubleshooting skills
- Reporting skills
- System improvements
- HRIS expertise
- Software integration
- System implementation
- Teamwork and collaboration
- Microsoft office
- Customer service
- Team leadership
- Verbal and written communication
Certification
Professional in Human Resources (PHR) - HRCI
Six Sigma Yellow Belt
Timeline
SENIOR, HUMAN RESOURCES INFORMATION SYSTEM ANALYST
DELEK US HOLDINGS, INC.
06.2023 - Current
HUMAN RESOURCES ANALYST
DELEK US HOLDINGS
10.2020 - 06.2023
PAYROLL SPECIALIST
GROWMARK, Inc.
02.2017 - 10.2020
GENERAL MANAGER
EXTENDED STAY AMERICA HOTELS
05.2016 - 02.2017
MBA - Human Resources Management
Louisiana State University
Bachelor of Science - Business Administration, Organizational Leadership
Illinois State University
Similar Profiles
Divina MortensenDivina Mortensen
LEAD ENTERPRISE INFORMATION MANAGEMENT SPECIALIST at Delek US Holdings, Inc.LEAD ENTERPRISE INFORMATION MANAGEMENT SPECIALIST at Delek US Holdings, Inc.
Carson S. StaplesCarson S. Staples
Senior Financial / Investor Relations Analyst at Delek US Holdings / Delek Logistics PartnersSenior Financial / Investor Relations Analyst at Delek US Holdings / Delek Logistics Partners
Jonathan GossertJonathan Gossert
Network Engineer at Delek US HoldingsNetwork Engineer at Delek US Holdings