Summary
Overview
Work History
Education
Skills
Timeline
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DREW HIXON

Westerville,OH

Summary

Skilled coordinator with independent nature and critical thinking skills to manage any problem. Top-notch skills in verbal and written communication, tactical planning and project support.

Overview

20
20
years of professional experience

Work History

Check Fraud Specialist

JPMorgan Chase
02.2024 - Current
  • Review check deposits, and compare images with database to determine if they are fraud.


  • Work in conjunction with other fraud teams to identify and prevent and shut down wrongdoers.


  • Selected to work on a specialty team that identifies new and emerging fraud trends, and pivots to specialize in them.

Fraud Specialist IV

JPMorgan Chase
09.2019 - 02.2024
  • Reviewed and made decisions on a wide variety of online transaction types including Wires, Vendors, QuickPays, Payroll, etc
  • Stayed up-to-date on policy and procedure changes in order to assure reviews were done correctly
  • Engaged with team to help others with policy questions and system issues
  • Submitted feedback to Team Lead on issues created by conflicting policies that may have been contributing to discrepancies in numbers

Assistant Property Manager

CLK Multifamily
08.2015 - 09.2019
  • Being familiar with laws involving landlord/tenant rights
  • Handling rent payments and entering deposits
  • Creating and executing improvements to the community
  • Handling residents and any issues they may have in a professional manner

Starbucks Lead Supervisor

Aramark
05.2014 - 08.2015
  • Leading and directing the team
  • Compiling and sending weekly sales reports
  • Creating weekly work schedules
  • Conducting and reporting weekly safety audits

Starbucks Manager

Sheraton Hotel
11.2012 - 05.2014
  • Managed a licensed Starbucks store in the Columbus
  • Hiring/dismissal of employees
  • Conducting employee reviews
  • Placing stock orders for store to ensure product did not run out
  • Compiling and reporting of weekly sales
  • Analyzing labor and product stock levels to ensure budget was being met

Java Spot Manager

Aramark
09.2010 - 11.2012
  • Managed the Java Spot coffee shop in the Nationwide headquarters
  • Hiring/dismissal of employees
  • Conducting employee reviews
  • Placing stock orders for store to ensure product did not run out
  • Compiling and reporting of weekly sales
  • Analyzing labor and product stock levels to ensure budget was being met

Lead Supervisor

08.2005 - 09.2010
  • Leading and directing the team
  • Compiling and sending weekly sales reports
  • Creating weekly work schedules
  • Conducting and reporting weekly safety audits

Education

Diploma -

Art Institute of Seattle
01.2000

Diploma -

Columbus College of Art and Design
01.1997

High School -

Perry High School
01.1996

Skills

  • Excel
  • AMSI
  • Yieldstar
  • Extremely fast learner
  • Budget
  • Directing
  • Hiring
  • Microsoft Word
  • Reporting
  • Proficient in LAD
  • Admin Tool
  • FSD
  • EIV
  • LN
  • Innovis
  • PowerPoint

Timeline

Check Fraud Specialist

JPMorgan Chase
02.2024 - Current

Fraud Specialist IV

JPMorgan Chase
09.2019 - 02.2024

Assistant Property Manager

CLK Multifamily
08.2015 - 09.2019

Starbucks Lead Supervisor

Aramark
05.2014 - 08.2015

Starbucks Manager

Sheraton Hotel
11.2012 - 05.2014

Java Spot Manager

Aramark
09.2010 - 11.2012

Lead Supervisor

08.2005 - 09.2010

Diploma -

Columbus College of Art and Design

High School -

Perry High School

Diploma -

Art Institute of Seattle

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