Drew Hoernig
Fort Worth,TX
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
1
1
year of professional experience
Work History
Front End Supervisor
Albertsons
10.2021 - 08.2022
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in twelve checkout stations to verify adequate cash supply.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
BBA - Business Administration And Management
Texas Tech University
Lubbock, TX05.2026
Skills
- Leadership
- Customer Service
- Problem Solving
- Time Management
Timeline
Front End Supervisor
Albertsons
10.2021 - 08.2022
BBA - Business Administration And Management
Texas Tech University