Summary
Overview
Work History
Education
Skills
Timeline
Generic

Drew Hoffman

Cedar Hill

Summary

Accomplished Senior Operations Supervisor with a proven track record at Kroger, enhancing operational efficiency and employee engagement. Spearheaded automation and cost-saving strategies, leading to significant improvements in productivity and service quality. Skilled in operations management and fostering a positive work environment, adept at mentoring teams to exceed goals with a focus on operational excellence and staff development.

Overview

19
19
years of professional experience

Work History

Senior Operations Supervisor

Kroger
02.2021 - Current
  • Managed daily operations, ensuring quality control measures were in place to maintain high standards of customer service and product delivery.
  • Championed process automation efforts within the department, increasing efficiency while reducing manual labor requirements.
  • Implemented cost-saving strategies, effectively reducing operational expenses while maintaining high-quality output and service levels.
  • Led a team of 15+ employees, fostering a collaborative work environment to achieve departmental goals and meet deadlines.
  • Ensured compliance with industry regulations and safety standards through continuous monitoring and enforcement.
  • Facilitated collaboration between departments for effective issue resolution, resulting in improved interdepartmental relationships.

Operations Supervisor

Penske Logistics
01.2018 - 02.2021
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.

Operations Supervisor

South Star Logistics
11.2017 - 01.2018
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.

Operations Supervisor

Capstone Logistics LLC.
11.2014 - 11.2017
  • Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
  • Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
  • Mentored new employees in warehouse operations, fostering a supportive learning environment that promoted growth.
  • Implemented strict quality control measures, reducing product damage and increasing customer satisfaction levels.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Shift Leader

SUPERVALU Distribution Center
10.2005 - 04.2014
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Supervised team members and oversaw effective and efficient completion of job duties.
  • Promoted a culture of teamwork, leading by example with strong work ethic and dedication to company goals.
  • Managed inventory levels to minimize waste while ensuring adequate stock for customer demand.
  • Constantly sought opportunities for personal growth and development, attending company training programs or seeking feedback from peers and management to improve leadership skills.

Education

High School Diploma -

James Bowie High School
Arlington, TX
05-1998

Skills

  • Staff training and development
  • Employee engagement
  • Positive attitude
  • Operational excellence
  • Multitasking and organization
  • Warehouse operations
  • Flexible schedule
  • Management
  • Microsoft office
  • Team motivation
  • Coaching and mentoring
  • Operational planning
  • Operations management

Timeline

Senior Operations Supervisor

Kroger
02.2021 - Current

Operations Supervisor

Penske Logistics
01.2018 - 02.2021

Operations Supervisor

South Star Logistics
11.2017 - 01.2018

Operations Supervisor

Capstone Logistics LLC.
11.2014 - 11.2017

Shift Leader

SUPERVALU Distribution Center
10.2005 - 04.2014

High School Diploma -

James Bowie High School

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Drew Hoffman