Drew Hughes
Vance,AL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Logistics Supervisor
NOVO Logistics
09.2024 - Current
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
- Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
- Trained, scheduled, and evaluated 40 employees.
- Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
- Increased productivity with effective staff scheduling and task delegation, ensuring optimal use of resources.
- Supervised loading/unloading processes for efficient handling of products while preventing damages or delays in shipment schedules.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Evaluated employee performance regularly against established benchmarks for growth opportunities and areas requiring improvement.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Process Assistant (Supervisor)
Amazon Fulfillment Center
04.2021 - 09.2024
- Managed approximately 60-70 employees, operated designated floor, and oversaw sub-process daily.
- Oversaw daily operations of a busy warehouse, optimized warehouse layout, trained new hires, collaborated with cross-functional teams, conducted regular audits, demonstrated strong leadership skills, and monitored warehouse expenses.
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
- Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
- Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
- Reduced downtime for equipment maintenance through proactive scheduling and coordination with technicians.
- Conducted training and change management processes to improve operations.
- Monitored and reported on process performance to verify compliance with established standards.
- Prioritized initiatives to increase success rates of strategic projects.
- Assisted coworkers and staff members with special tasks on daily basis.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Established administrative work procedures to track staff's daily tasks.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Process Guide(Team Lead)
Amazon Fulfillment Center
04.2021 - 09.2024
- Responsible for scanning products, unpacking merchandise, processing, packaging, and shipping orders, maintaining work stations, training new associates, supporting daily management of department duties, ensuring area performance, reviewing and updating SOP, addressing safety hazards, and managing team.
- Guided, coach, and assisted in physical needs of employees of up to 20 associates while providing support to upper manager.
- Spearheaded continuous improvement initiatives, resulting in streamlined operations and heightened team morale.
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Learning Ambassador
Amazon Fulfillment Center
06.2021 - Current
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
- Implemented innovative teaching methods, resulting in increased student comprehension and retention.
- Assisted in the development of new curriculum materials to enhance overall learning experiences for students.
Deli Associate
Publix
01.2020 - 12.2022
- Sells products, fills and maintains products and displays, prepares special orders and party trays, operates deli equipment, and operates cash registers.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Supervisor
Chick-fil-a
03.2015 - 10.2019
- Responsible for opening and closing the restaurant's kitchen department, ensuring accurate store inventory, conducting unloading and organizing of supply truck inventory, overseeing the training and delegation of tasks, creating positive environment and ideas, working in a fast-paced environment, and implementing systems for high-performance teams.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
Business management -
Shelton State Community College
Tuscaloosa, AL08.2019
High School Diploma -
Paul W. Bryant High School
Cottondale, AL05.2017
Skills
- Safety Management
- Workflow Management
- Assignment Delegation
- Management Support
- Performance monitoring
- Process Improvement
- Report Analysis
- Multitasking and Time Management
- Fast Learner
- Clear Communication
- Critical Thinking
- Microsoft Office
Accomplishments
- Collaborated with team of 7 in the development of reorganizing Sub-Process.
- Reduced operational expenses 85% by streamlining branch operations.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- learning
Certification
- Certified PIT Driver, Amazon - 2021-2023
Dragon Hero of the Month
I was nominated as Dragon Hero of the month by warehouse associates/peers for being exceptional at sharing valuable tips with all employees, helping them enhance their skills, and efficiency. With their development it overall benefited the overall process I oversaw and warehouse performance metrics.
Timeline
Logistics Supervisor
NOVO Logistics
09.2024 - Current
Learning Ambassador
Amazon Fulfillment Center
06.2021 - Current
Process Assistant (Supervisor)
Amazon Fulfillment Center
04.2021 - 09.2024
Process Guide(Team Lead)
Amazon Fulfillment Center
04.2021 - 09.2024
Deli Associate
Publix
01.2020 - 12.2022
Supervisor
Chick-fil-a
03.2015 - 10.2019
Business management -
Shelton State Community College
High School Diploma -
Paul W. Bryant High School
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