Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Drew Jepsen

River Falls,WI

Summary

Dedicated automotive technician with several years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.

Overview

4
4
years of professional experience

Work History

Automotive Technician

Jensen Automotive
River Falls, WI
02.2025 - 05.2025
  • Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
  • Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
  • Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
  • Maintained a clean working environment at all times.
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Inspected vehicle engines and other components to identify potential issues.
  • Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.

Automotive Service Advisor

Euro Auto Works
Woodbury, MN
12.2022 - 07.2023
  • Coordinated delivery of vehicles upon completion of repairs or scheduled maintenance.
  • Communicated effectively with technicians regarding current jobs, status updates and special requests from customers.
  • Educated customers about preventive maintenance.
  • Provided estimates of repair costs to customers and discussed options with them.
  • Followed up with customers after service visits to confirm satisfaction with completed work.
  • Greeted customers, identified their needs and provided advice on automotive services.
  • Analyzed technician notes to ensure accuracy of repair orders before submitting invoices to customers.

Automotive Service Advisor

Village Auto Works
Woodbury, MN
01.2021 - 07.2022
  • Analyzed technician notes to ensure accuracy of repair orders before submitting invoices to customers.
  • Assisted in maintaining cleanliness of the shop area including organizing tools and equipment.
  • Monitored work progress to ensure timely completion of services within specified timeframes.
  • Managed customer inquiries regarding vehicle maintenance, warranties, recalls and other topics.
  • Ordered necessary parts for specific service jobs as needed from suppliers or dealerships.
  • Scheduled appointments for vehicle service and repairs as requested by customers.

Education

High School Diploma -

Unity High School
Balsam Lake, WI
05-2010

Skills

  • Automotive diagnostics
  • Electrical troubleshooting
  • Vehicle inspection
  • Maintenance scheduling
  • Parts replacement
  • Customer service

References

References available upon request.

Timeline

Automotive Technician

Jensen Automotive
02.2025 - 05.2025

Automotive Service Advisor

Euro Auto Works
12.2022 - 07.2023

Automotive Service Advisor

Village Auto Works
01.2021 - 07.2022

High School Diploma -

Unity High School

Similar Profiles

CREATE PROFILE