Drew J. Painter
Strategic Account Sales
Harrisburg,PA
Summary
Dynamic and strategic Account Manager with a proven track record at Pengate Handling Systems, excelling in consultative sales and account management. Expertise in contract negotiation and strategic planning has consistently driven significant revenue growth. Proficient in leveraging CRM systems to enhance customer relationships and improve forecasting accuracy, ensuring successful account development and high client retention rates. Committed to delivering exceptional service and fostering long-term partnerships that contribute to organizational success.
Overview
25
25
years of professional experience
Work History
Strategic Account Manager
Pengate Handling Systems
01.2022 - 07.2025
- Sale of Forklift, Automated Systems, and Storage solutions to Major Accounts
- Conducted quarterly business reviews to assess progress towards goals and identify areas for improvement.
- Served as the primary point of contact for all account-related matters, building trust with key decision makers.
- Signed a Fortune 500 company with new equipment and converted them to National Account status.
- Responsible for the retention and growth of Major or National Accounts
- Consultative sales of Equipment, Systems, and Automation products
- Monthly forecasting and pipeline review.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Territory Sales Manager
Pengate Handling Systems
01.2015 - 12.2021
- Responsible for retention and customers located in 14 PA Counties
- Salesman of the Year (2019) w/ $7.8 Million in Sales
- Onboard new business with Target/Attack accounts
- Cultivated strong relationships with key clients, enhancing customer loyalty and retention rates.
- Developed and implemented strategic sales plans to increase market share in designated territory.
- Collaborated with marketing teams to align promotional efforts with sales objectives.
- Consultative sales of Equipment, Systems, and Automation products
- Monthly forecasting and pipeline review.
Account Executive
Unishippers
02.2014 - 01.2015
- Responsible for bringing on New accounts and managing existing accounts
- Consisted of Cold Calling, Follow up sales leads and requesting referrals.
- Consultative Sales through Customer Assessment and Proposals.
- Negotiate Contract Terms and Pricing
- Conduct sales in 3 separate territories in PA, DE, WV
- Developed customized logistics solutions to meet diverse client needs and drive business growth.
Terminal Manager
Vitran Express
10.2013 - 01.2014
- Conducted regular training sessions for staff on safety protocols and operational best practices.
- Managed workforce scheduling and resource allocation to optimize operational performance.
- Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
- Participate in weekly Sales calls
- Participate in daily conference calls with Executive Management
- Schedule and Conduct Daily, Weekly, Monthly Safety meetings.
- Reconcile Petty cash, Review P&L Statements for regional facilities
Assistant Terminal Manager
Vitran Express
10.2012 - 10.2013
- Coordinate HUB operations for region
- Oversee Inbound planning and delivery of customer freight
- Review and submit vendor invoices for facility maintenance and security.
- Conduct weekly sales meetings with sales team
- Lead facility Safety Committee, participate in Corporate Safety Team
- Involved in Recruiting, Interviewing, Hiring, Training, and Motivating employees
- Monitoring several specialty accounts to ensure proper handling and on time service.
- Implemented new procedures to improve quality, service, and productivity
- Submitted payroll for 108 employees at service center
Centralized Dock Manager
ABF Freight Systems
10.2011 - 10.2012
- Manage 400+ employees at 334 door facility
- Assign work load to employees
- Coordinate Inbound/Outbound Railway equipment
- Host Daily pre-shift meetings
- Oversaw dock operations, ensuring timely loading and unloading of freight to optimize efficiency.
- Developed and implemented safety protocols, reducing workplace incidents and promoting compliance.
City Dispatcher / Operations Manager
FedEx Freight, Inc. (Formerly Watkins Motor Lines)
06.2007 - 10.2011
- Field 70+ customer calls per day
- Submit leads to Sales teams
- Trouble shoot distressed/delayed shipments to meet customer needs
- Route drivers daily delivery schedules
- Coordinate customer pick-ups for local service center
- Manage freight flow for both inbound and outbound cycles
- Perform safety audits on facility equipment and personnel
- Maintain DOT and OSHA compliance
- Meet deadlines and dispatch schedules between other centers in network
- Provide customer service needs to current, as well as new clients
- Efficiently manage daily staffing vs. workload
- Collect/Compile/Submit several Daily Reports to upper Management.
Dockworker/Hostler
Watkins Motor Lines, Inc.
04.2000 - 06.2007
- Performed several day to day dock operations such as:
- Loading/Unloading of freight shipments
- Special handling such as Hazardous Materials
- Performed safety inspections on company equipment
- Certified forklift operator
- Certified operator of Hostler Unit
- Member of Training team
- Trained and certified new hires in regards to job duties and forklift certification
- Trained and certified new and current employees in productive and safe use of hostler units
Education
Bachelor of Science - Business Administration, Major in Marketing
Penn State University
Harrisburg, PA05.2007
Associate of Applied Science - Marketing
Clarion University of Pennsylvania
Clarion, PA12.1999
Skills
- Microsoft Office Systems
- V-Simple
- CRM Oracle Sales Cloud
- AS/400 Program
- Pipeline management
- Territory management
- CRM software proficiency
- Sales presentations
- Upselling and cross selling
- Sales negotiations
Timeline
Strategic Account Manager
Pengate Handling Systems
01.2022 - 07.2025
Territory Sales Manager
Pengate Handling Systems
01.2015 - 12.2021
Account Executive
Unishippers
02.2014 - 01.2015
Terminal Manager
Vitran Express
10.2013 - 01.2014
Assistant Terminal Manager
Vitran Express
10.2012 - 10.2013
Centralized Dock Manager
ABF Freight Systems
10.2011 - 10.2012
City Dispatcher / Operations Manager
FedEx Freight, Inc. (Formerly Watkins Motor Lines)
06.2007 - 10.2011
Dockworker/Hostler
Watkins Motor Lines, Inc.
04.2000 - 06.2007
Bachelor of Science - Business Administration, Major in Marketing
Penn State University
Associate of Applied Science - Marketing
Clarion University of Pennsylvania
Awards
- Salesman of the Year w/ $7.8Million in Sales (Pengate Handling 2019)
- Finished in Top 3 in Unishippers Corporate Sales Training
- Dr. Ronald Roskens Scholastic Achievement Award
- Member of Clarion University Football Team
- Member of Sigma Tau Gamma National Fraternity
- Chapter Vice President
- V.P. of Programs
2019 Top Sales,am of the Year Award
$7.8 Million in Revenue. Ranked 1st in 6 of 9 sales metrics, including Gross Profit, Systems Revenue, and % against goal in new equipment sales.