Drew Karwisch

Represented Cincinnati Deacon Apartments by providing tours, sharing leasing information, and promoting the benefits of student living to prospective residents. Assisted with lease signings, answered questions about floor plans, pricing, and amenities, and helped guide students through the leasing process. Supported resident events, marketing initiatives, and created a welcoming, community-focused atmosphere to enhance resident satisfaction and increase occupancy.

Served as a front-line team member assisting customers with purchases and offering product knowledge on a wide range of new and used sports equipment. Helped customers find the right gear for their needs, answered questions about various sports products, and ensured smooth, accurate checkout experiences. Supported inventory organization and helped maintain a clean, welcoming store environment for athletes of all ages.

Oversaw daily operations as a Shift Lead at a busy community aquatic center connected to the Fairfield Greens Golf Course. Supervised front desk and concession staff, delegated tasks, and ensured smooth, efficient service for all guests. Managed admissions, handled cash and inventory, and resolved customer concerns with professionalism and care. Assisted with scheduling, closing procedures, and maintaining a clean, safe environment. Worked closely with golf course staff and supported community events to enhance the overall guest experience.

As a Golf Associate, I provided expert customer service by assisting golfers of all skill levels with selecting the right equipment, apparel, and accessories. I specialized in club fitting, golf club repairs, and personalized product recommendations to improve player performance. My role also included maintaining organized and visually appealing displays, staying up to date on the latest golf technology and trends, and ensuring a seamless shopping experience for every customer.