Drew Kreimer
Columbus,OH
Summary
Dynamic and reliable professional with a proven track record at Elks Run Golf Club, excelling in customer service and team collaboration. Skilled in cart maintenance and fostering positive guest interactions, I consistently enhanced customer satisfaction and streamlined operations, ensuring a welcoming atmosphere for all golfers.
Personable and reliable with positive attitude, perfect for delivering exceptional customer service in fast-paced environment. Possesses solid understanding of maintaining equipment and safety protocols, with skills in handling transactions and ensuring guest satisfaction. Committed to creating seamless and enjoyable experience for all patrons.
Offering strong aptitude for customer service and willingness to learn and grow in dynamic environment. Brings ability to quickly understand and apply safety procedures, along with skills in communication and teamwork. Ready to use and develop skills in equipment maintenance and customer interaction in [Desired Position] role.
Overview
2
2
years of professional experience
Work History
Golf Cart Attendant
Elks Run Golf Club
01.2023 - 03.2025
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
- Collaborated with team members to streamline work processes, improving overall productivity levels.
- Facilitated strong communication between departments, relaying important information as needed.
- Enhanced golfer satisfaction, meticulously cleaned and prepared golf carts for use.
- Improved customer service by providing friendly and helpful assistance to golfers.
Frozen Yogurt Shop Worker
SweetFrog Premium Frozen Yogurt
12.2022 - 02.2025
- Actively participated in staff meetings, contributing ideas for improvements in operations or customer experience.
- Resolved customer complaints with professionalism, working towards solutions that satisfied both parties involved.
- Ensured food safety standards were met by regularly sanitizing workstations and equipment.
- Expanded repeat business by building rapport with customers through friendly interactions and personalized recommendations.
- Contributed to team success by effectively collaborating with coworkers during peak hours.
- Handled high-pressure situations calmly during peak hours, maintaining excellent customer service despite increased stress levels.
- Operated cash register accurately, ensuring correct change was given to customers while maintaining a balanced drawer.
- Supported store promotions by creating visually appealing displays highlighting featured flavors or specials.
- Enhanced customer satisfaction by providing efficient and friendly service at the frozen yogurt shop.
- Provided exceptional customer service, addressing concerns and answering questions with patience and professionalism.
Education
High School Diploma -
Williamsburg Local Highschool
Williamsburg, OHNo Degree - Metal Fabrication
Grant Career Center
Bethel, OH05-2025
Skills
- Team player mentality
- Member assistance
- Reliability and punctuality
- Cart maintenance
- Cart barn maintenance
- Safety awareness
Work Preference
Work Type
Full TimeLocation Preference
On-SiteTimeline
Golf Cart Attendant
Elks Run Golf Club
01.2023 - 03.2025
Frozen Yogurt Shop Worker
SweetFrog Premium Frozen Yogurt
12.2022 - 02.2025
High School Diploma -
Williamsburg Local Highschool
No Degree - Metal Fabrication
Grant Career Center