Drew Lopez
Pueblo,CO
Summary
Dynamic and goal-oriented professional with experience at Zac's Landscaping, excelling in customer service and relationship building. Proven ability to enhance client satisfaction through effective communication and issue resolution. Skilled in operating landscaping equipment and fostering teamwork, contributing to successful project completions and a supportive work environment.
Overview
6
6
years of professional experience
Work History
Landscaping Laborer/ Lawn Care Technician
Zac's Landscaping
06.2023 - Current
- Provided training and guidance to new team members, fostering a supportive and collaborative work environment.
- Supported company growth by cultivating strong relationships with clients, leading to repeat business and referrals.
- Streamlined workflow processes with efficient time management and prioritizing tasks for maximum productivity.
- Ensured safety compliance by following proper procedures when operating equipment and handling chemicals.
Membership Representative/ Manager on Duty
YMCA of Pueblo
09.2021 - 06.2023
- Developed and maintained relationships with members to enhance retention and satisfaction.
- Supervised daily operations to ensure adherence to company policies and procedures.
- Trained and mentored staff on best practices for customer service excellence.
- Resolved customer inquiries and complaints, enhancing overall satisfaction levels.
Landscaping Laborer/ Lawn Care Technician
Zac's Landscaping
04.2021 - 09.2021
- Operated landscaping equipment to maintain and enhance outdoor spaces.
- Maintained tools and equipment to ensure safety and functionality.
- Collaborated with team members to complete large-scale projects on schedule and within budget constraints.
- Conducted regular equipment checks for optimal performance levels while minimizing downtime due to repair or maintenance issues.
Before and After Care Counselor/Youth Summer Camp Counselor
YMCA of Pueblo
09.2019 - 04.2021
- Provided emotional support to youth, fostering a safe and nurturing environment.
- Supervised daily activities, ensuring safety and engagement among campers.
- Facilitated team-building exercises, promoting cooperation and communication skills.
- Communicated effectively with parents regarding children's progress and behavior.
Education
High School Diploma -
Centennial High School
Pueblo, COBachelor of Science - Criminology/Sociology
Colorado State University, Pueblo, CO, US
Pueblo, CO12-2025
Skills
- Patience and tolerance
- Goal oriented
- Building relationships
- Verbal and written communication
- Issue resolution
- Time management
- Teamwork and collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Landscaping Laborer/ Lawn Care Technician
Zac's Landscaping
06.2023 - Current
Membership Representative/ Manager on Duty
YMCA of Pueblo
09.2021 - 06.2023
Landscaping Laborer/ Lawn Care Technician
Zac's Landscaping
04.2021 - 09.2021
Before and After Care Counselor/Youth Summer Camp Counselor
YMCA of Pueblo
09.2019 - 04.2021
High School Diploma -
Centennial High School
Bachelor of Science - Criminology/Sociology
Colorado State University, Pueblo, CO, US