Drew Mallett
Chanhassen,MN
Summary
Experienced food and beverage professional with a track record spanning over twenty years in the industry. Leveraging expertise as an Executive Chef and Pastry Chef, I have honed abilities in overseeing territory sales, executing product demonstrations, and fostering collaborative relationships with both internal and external partners to drive collective business success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Foodservice Broker
Baker Sales Company
02.2023 - 11.2023
- Serve as a liaison between manufacturers such as KraftHeinz, Kings Hawaiian and Ole Mexican Foods, distributors, and restaurants in the foodservice industry.
- Strategically introduce new products to distributors by demonstrating market demand and generating commitments from foodservice operators.
- Collaborate with manufacturers to develop sales strategies and promotional campaigns to support product launches.
- Utilize market research and industry knowledge to identify opportunities for product placement and growth.
- Plan, prepare and execute food shows and product trainings for operators and distributor sales reps
- Input sales calls and operator information into 1FS CRM.
Executive Chef
University of Minnesota Dining Services
09.2021 - 01.2023
- Plan all regular and modified breakfast, lunch and dinner dining hall menus
- Manage food prep and production for four meal periods 4000 students a day
- Train kitchen staff in food preparation, safe handling, operation of equipment, food safety and sanitation
- Develop order guides and place daily orders for all food and non-food products
- Organize cooler, freezer and dry storage areas to best utilize space limitations and increase efficiency
- Maintain weekly inventory of food and non-food supplies to stay within established guidelines
- Track meal service counts, food production amounts and forecast weekly meals.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
Territory Manager
TrueHarvest Farms
09.2020 - 09.2021
- Build and nurture relationships with restaurant proprietors, chefs, and management personnel
- Manage the processing of customer orders on a daily/weekly basis Drive the acquisition of new consumer packaged goods (CPG) sales in local grocery and convenience stores
- Arrange and facilitate product demonstrations and presentations utilizing samples or promotional materials
- Leverage social media platforms for marketing initiatives aimed at enhancing brand visibility and supporting customer enterprises
- Participate in customer events to bolster brand recognition and stimulate sales growth.
Suite Server
University of Texas Club
09.2015 - 12.2020
- Deliver a high level of food and beverage service to suite owners and guests during football games
- Responsible for ensuring accurate delivery of food and beverage product to respective suites
- Setup and management of privately held suites throughout the duration of UT football games
- Replenish all food and beverage product as needed and ordered by box owner or supervisor
- Ensure suites are broken down and cleaned upon games completion.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
Outside Sales Representative
Sysco - Central Texas
09.2019 - 03.2020
- Increase monthly sales by 15% and pieces by 10% compared to previous year
- Successfully identified and cultivated new business opportunities while solidifying relationships with existing accounts, resulting in minimized loss of business.
- Strategically developed a diverse portfolio of products and services tailored to address individual customer needs and enhance their business operations.
- Communicate and collect accounts receivable weekly based upon credit terms
- Ensured timely communication and collection of accounts receivable on a weekly basis in accordance with established credit terms.
- Update weekly prices depending on market conditions, competition and company promotions
- Proficiently utilized Salesforce, Microsoft Office suite, and various mobile applications to efficiently manage and service customer accounts.
- Maintained a proactive stance by monitoring competitor activities to sustain a competitive advantage in the marketplace.
Adjunct Pastry and Baking Instructor
The Art Institute of Austin
04.2019 - 09.2019
- Facilitate meaningful learning of the course competencies in the curriculum
- Provide competency-based education
- Design and deliver class instruction through the development of instructional plans
- Support and participate in local campus events and workshops.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Business Development Manager
Lone Star Restaurant Supply
09.2015 - 08.2019
- Conduct culinary equipment demonstrations for both internal company purposes and customer presentations
- Offer equipment bids for new construction projects
- Deliver comprehensive knowledge of foodservice supplies and equipment to customers
- Utilize AutoQuotes, Google GSuite products, and other relevant company systems efficiently
- Prepare and submit accurate sales proposals to clients, ensuring thorough follow-up
- Enhance product expertise through participation in trade shows, manufacturer trainings, and buying group sessions.
Pastry Chef
The Legend at Brandybrook
06.2014 - 01.2015
- Develop new seasonal dessert items for the restaurant's dinner menu
- Plan and execute all components of the dessert menu
- Train pantry cooks on dessert plating techniques and necessary storage procedures
- Consult Executive Chef on equipment and product ordering.
- Maintained well-organized mise en place to keep work consistent.
Adjunct Pastry and Baking Instructor
The Art Institute of Wisconsin
04.2014 - 11.2014
- Facilitate meaningful learning of the course competencies in the curriculum
- Provide competency-based education
- Design and deliver class instruction through the development of instructional plans
- Support and participate in local campus events and workshops.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Executive Pastry Chef / Associate Director
West Virginia University-Dining Services
06.2012 - 11.2013
- Oversee dessert production for 5 dining halls, 4 coffee shops and 2 retail operations
- Production management of University's catering desserts serving over 3000 events annually
- Develop new seasonally influenced dining hall menus on a weekly basis
- Coordinate and prepare upscale desserts for specialty events for the University President
- Train all employees on quality standards, new production methods and baking techniques
- Interview, hire, and supervise 3 new full-time employees and 7 part-time student workers.
- Streamlined production processes, improving efficiency and reducing waste in the pastry kitchen.
Pastry Chef
Kiawah Island Club
01.2005 - 12.2011
- Month-end and daily production inventory of pastry products
- Make up of petit-fors, chocolates and candies
- Make and churn seasonal ice-creams and sorbets for nightly dinner service
- Produce breakfast pastries from scratch including laminated dough, scones & muffins
- Responsible for prep, assembly and plate up of all menu items
- Wedding, banquet and large golf event prep and service up to 600 people
- Coordinate desserts for 3 clubhouses, club cottages and private events.
Education
Bachelors in Culinary Management - Restaurant And Culinary Management
2015
Associate of Applied Science - Baking And Pastry Arts
2005
Skills
- Solutions-Based Sales
- Territory Development
- Customer Focused-Service
- Account Management
- Territory Growth
- CRM and Salesforce Proficiency
- Business Development
- Consultative Selling Techniques
- Restaurant Operations
- Menu Planning
Certification
- Cicerone Certified Beer Server
- Forklift Operator and Safety
Timeline
Foodservice Broker - Baker Sales Company
02.2023 - 11.2023
Executive Chef - University of Minnesota Dining Services
09.2021 - 01.2023
Territory Manager - TrueHarvest Farms
09.2020 - 09.2021
Outside Sales Representative - Sysco - Central Texas
09.2019 - 03.2020
Adjunct Pastry and Baking Instructor - The Art Institute of Austin
04.2019 - 09.2019
Suite Server - University of Texas Club
09.2015 - 12.2020
Business Development Manager - Lone Star Restaurant Supply
09.2015 - 08.2019
Pastry Chef - The Legend at Brandybrook
06.2014 - 01.2015
Adjunct Pastry and Baking Instructor - The Art Institute of Wisconsin
04.2014 - 11.2014
Executive Pastry Chef / Associate Director - West Virginia University-Dining Services
06.2012 - 11.2013
Pastry Chef - Kiawah Island Club
01.2005 - 12.2011
Le Cordon Bleu College of Culinary Arts - Bachelors in Culinary Management, Restaurant And Culinary Management
Pennsylvania Culinary Institute - Associate of Applied Science, Baking And Pastry Arts