Drew Nelson
Corona,USA
Summary
Motivated and results-driven professional with a B.S. In business management and strong experience in leadership, operations, and customer service. Proven ability to manage teams, optimize workflows, and exceed performance metrics in high-pressure environments. Currently pursuing an MBA to further develop strategic management and analytical skills. Seeking to grow in a dynamic, growth-oriented career.
Overview
2
2
years of professional experience
Work History
Brand Ambassador
Jordan Brand
Los Angeles, California
06.2025 - Current
- Engaged customers by promoting brand values and product knowledge.
- Assisted in organizing promotional events and product launches across locations.
- Organized and carried out promotional events, set up, and tore down event sites and interacted with customers.
Area Manager L4
Amazon
Riverside, CA
02.2025 - Current
- Lead and supervise a team of associates in a fast-paced fulfillment center.
- Ensure safety, quality, productivity, and customer delivery standards are consistently met.
- Analyze workflow, identify process improvements, and implement strategies to increase efficiency.
- Support development and performance of associates through coaching and feedback.
Admin Front Desk Receptionist
Amatus Health Care
Dallas, TX
06.2024 - 10.2024
- Managed patient intake, communication, and office administration.
- Supported insurance verification and billing coordination.
- Maintained organized patient records and ensured efficient daily operations.
Sales Account Representative
214 Consulting
Irving, TX
04.2024 - 06.2024
- Led client acquisition and managed ongoing relationships.
- Executed strategic sales campaigns to achieve measurable growth.
- Delivered consultative sales solutions aligned with client goals.
Guest Service Representative
Grand Canyon University
Phoenix, AZ
09.2023 - 02.2024
- Handled guest check-ins, event scheduling, and hospitality coordination.
- Delivered high-quality service and resolved issues professionally.
Swing Substitute Teacher (Seasonal)
Swing Education
Southern California
- Delivered effective classroom management and adaptable instruction across grade levels.
- Maintained positive relationships with students and faculty while ensuring a productive learning environment.
Education
Master of Business Administration (MBA) -
Western Governors University
Salt Lake City, UT03.2026
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZ04.2024
Skills
- Operations & Leadership
- Team Supervision
- Problem Solving & Decision Making
- Customer Service Excellence
- Scheduling & Staff Coordination
- Inventory Management
- Communication & Collaboration
- Microsoft Excel
- Microsoft Word
- EHR Systems
- Team leadership
- Mechanical systems expertise
- Reliability
- Excellent communication
- Project management
- Data analysis
Community Service
Volunteer, Local Food Banks, Phoenix, AZ, Farmers Branch, TX
Timeline
Brand Ambassador
Jordan Brand
06.2025 - Current
Area Manager L4
Amazon
02.2025 - Current
Admin Front Desk Receptionist
Amatus Health Care
06.2024 - 10.2024
Sales Account Representative
214 Consulting
04.2024 - 06.2024
Guest Service Representative
Grand Canyon University
09.2023 - 02.2024
Swing Substitute Teacher (Seasonal)
Swing Education
Master of Business Administration (MBA) -
Western Governors University
Bachelor of Science - Business Management
Grand Canyon University