Drew Nelson
Lindstrom,MN
Summary
Detail oriented professional with experience in customer service and team collaboration. Skilled in diagnosing mechanical issues and performing precise repairs, ready to contribute to effective operations and improved customer satisfaction.
Overview
5
5
years of professional experience
Work History
Blackhawk Mechanic
Minnesota Army National Guard
arden hills, MN
01.2024 - Current
- Repaired and replaced faulty components, enhancing operational readiness of aircraft.
- Diagnosed mechanical issues using specialized diagnostic tools and techniques.
- Performed routine maintenance on military aircraft.
- Collaborated with team members to complete complex repair tasks efficiently.
- Maintained accurate records of repairs and maintenance activities to support compliance and operational tracking.
Cashier/Paint Sales Associate
Home Depot
Forest Lake, Minnesota
11.2023 - Current
- Operated cash register during high-volume transactions, ensuring accurate and timely service.
- Resolved customer inquiries and issues promptly, enhancing overall customer satisfaction.
- Collaborated with team members to ensure smooth operations.
- Trained new cashiers on register operations and customer service skills, improving team readiness.
- Assisted customers in selecting paint colors based on their preferences
Cashier
Walmart
Saint Croix Falls, Wisconsin
03.2023 - 11.2023
- Processed customer transactions with accuracy and efficiency in high-volume retail environment.
- Assisted customers with product inquiries, delivering excellent service to enhance shopping experience.
- Handled cash, credit, and gift card transactions using point-of-sale systems.
- Collaborated with team members to maintain efficient store operations during peak hours.
stocker/carry-out
Brinks Market
Chisago City, Minnesota
06.2021 - 03.2023
- Stocked shelves with merchandise to maintain store organization and accessibility.
- Guided customers in locating products and addressing inquiries to enhance shopping experience.
- Bagged groceries and delivered them to customers' cars to ensure convenience and satisfaction.
Education
High School Diploma -
Chisago Lakes High School
Chisago City, MN06-2024
Some College (No Degree) - Aviation
South Dakota State University
Brookings, SD04-2026
Skills
- Aircraft maintenance
- Mechanical repairs
- Problem solving
- Record keeping
- Team collaboration
- Customer service
Timeline
Blackhawk Mechanic
Minnesota Army National Guard
01.2024 - Current
Cashier/Paint Sales Associate
Home Depot
11.2023 - Current
Cashier
Walmart
03.2023 - 11.2023
stocker/carry-out
Brinks Market
06.2021 - 03.2023
High School Diploma -
Chisago Lakes High School
Some College (No Degree) - Aviation
South Dakota State University