Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Drew Roberson

Elyria,OH

Summary

Well-qualified professional bringing a new outlook to the problems presented. Service-oriented and relationship-driven with good administrative and customer service skills. Seek a long-term position with room for growth.

Overview

1
1
year of professional experience

Work History

Program Facilitator/ Navigator

Camp Fitch Ymca
North Springfield, PA
05.2025 - 08.2025
  • Created and maintained a weekly schedule for a staff of 90-100, as well as a schedule for campers from anywhere from 300-400. Employed the use of Campminder and Google Sheets.
  • Tasked with ordering and fulfilling supply and food requests for weekly programs and activities. Responsible for maintaining and ensuring all materials were available
  • Kept up to date with camper achievements and progress with Campminder software. In addition, perform ceremonies to recognize the campers' accomplishments throughout the weeks.
  • Worked with different leadership positions to resolve problems that developed throughout the week to keep a flexible camp environment
  • Trained in leading multiple different outdoor education programs, including rock wall, archery, lake studies, and animal studies.
  • Monitored camper behavior to maintain a positive group dynamic and resolve conflicts.

Fulfillment Oprations Team Lead

Target
Avon , OH
05.2024 - 05.2025
  • Supervised daily fulfillment operations, including picking, packing, and staging guest orders.
  • Trained, coached, and supported team members to achieve a high standard of work
  • Mentored and guided team members to work towards promotion. Provided feedback for a more efficient team, Performance, and accuracy goals.
  • Partnered with store leadership to improve workflow efficiency and meet productivity targets
  • Maintained inventory accuracy and upheld safety, quality, and compliance standards
  • Resolved operational challenges quickly to ensure timely order completion and guest satisfaction
  • Worked across departments to assist with workloads, as well as collaborated with other leaders in departments to complete overwhelming workloads.
  • I also worked to maintain and improve BAI (Backroom Accuracy Inventory) by coaching and providing metric reports to enhance our stores' efficiency.
  • Other duties include closing and securing the store, as well as setting it up for success the next day. This involved restocking all areas of the store, completing all day's orders, closing the front end, closing out registries, and handling closing cash duties.

Education

Bachelor of Science - Construcion Engineering

Lorain County Community College
Elyria, OH
05-2028

Skills

  • Project coordination
  • Inventory management
  • Team leadership
  • Conflict resolution
  • Schedule optimization
  • Staff development
  • Report generation
  • Training coordination
  • Team collaboration
  • Performance evaluation

Timeline

Program Facilitator/ Navigator

Camp Fitch Ymca
05.2025 - 08.2025

Fulfillment Oprations Team Lead

Target
05.2024 - 05.2025

Bachelor of Science - Construcion Engineering

Lorain County Community College