Summary
Overview
Work History
Education
Skills
Timeline
Generic

Drew Robinson

Stow,OH

Summary

Results-driven professional with over 5 years of experience leading teams, managing operations, and driving business growth in fast-paced environments. Proven ability to interpret data, boost sales, and strengthen client relationships. Committed to continuous development as a business leader while contributing to organizational success.

Overview

5
5
years of professional experience

Work History

Branch Manager

US Bank
Akron, OH
08.2024 - Current
  • Responsible for demonstrating and ensuring that all team members deliver a great customer service experience that reflects the bank's core values.
  • Lead and manage team to ensure goals are met while compliant with all banking laws and regulations.
    Coach, develop, and mentor team members to ensure their professional advancement.
  • Drive effective communication and critical thinking to identify financial resources for customers and meet their needs by giving recommendations and advice for relevant products and services, while also assisting clients in reaching their financial goals through collaboration with our business partners.
  • Interprets performance data, identifies opportunities to drive success, and holds teams accountable for actions, behaviors, and results
  • Creates partnerships with local company owners to strengthen our brand in the local market region through active community involvement.

Leader Backup

Bank of America
Strongsville, OH
04.2023 - 08.2024
  • Lead a high-performing branch team to meet and exceed individual and group performance goals.
  • Drive client acquisition and retention through tailored solutions and effective relationship-building.
  • Ensure compliance with regulatory procedures and timely execution of operational duties.
  • Coach and mentor team members through regular feedback, sales calls, and observational coaching.
  • Promote a culture centered on exceptional client service and long-term financial well-being.

Relationship Banker

Bank of America
Strongsville, OH
11.2022 - 04.2023
  • Acted as the key liaison between clients and the bank, offering financial guidance and personalized solutions.
  • Deepened customer relationships by identifying needs and connecting clients with relevant services.
  • Supported small business clients with cash flow management, wire transfers, and account services.
  • Consistently generated new business through prospecting and strategic engagement.

Marketing Manager

Central Cadillac
Cleveland, OH
01.2020 - 11.2022
  • Directed all digital marketing campaigns across SEO, email, social media, and display advertising.
  • Coordinated on-site promotional events with partners like the Cleveland Browns and Fox 8 News.
  • Managed multi-platform campaigns, boosting visibility on Facebook, Instagram, LinkedIn, and YouTube.
  • Created and tracked leads for the sales and service departments, increasing customer engagement.
  • Monitored promotional budgets and market trends to optimize marketing spend and ROI.

Education

Master of Business Administration (MBA) -

Western Governors University
Online
12-2025

Bachelor of Business Administration - Marketing

Kent State University
Kent, OH
05.2022

Skills

  • Data analysis
  • Financial literacy
  • CRM
  • Tableau
  • Qualtrics
  • Salesforce
  • Accounting
  • Risk Management
  • Performance Management
  • Auditing
  • Data Entry
  • Sales
  • Leadership
  • Public Speaking
  • Team leadership
  • Customer service
  • Sales strategy
  • Sales development

Timeline

Branch Manager

US Bank
08.2024 - Current

Leader Backup

Bank of America
04.2023 - 08.2024

Relationship Banker

Bank of America
11.2022 - 04.2023

Marketing Manager

Central Cadillac
01.2020 - 11.2022

Master of Business Administration (MBA) -

Western Governors University

Bachelor of Business Administration - Marketing

Kent State University