Drew Rogers
Ruston,LA
Summary
Customer-oriented sales professional with 2 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate
Harbor Freight
Ruston, LA
05.2023 - Current
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Trained new associates on store operations, policies, and procedures.
- Organized backroom areas to maintain a clean and organized work environment.
- Handled incoming calls from customers regarding orders or other inquiries.
- Maintained an up-to-date knowledge of store promotions, specials, events..
- Ensured compliance with company safety regulations at all times while on the job.
Team Member
Chick-fil-A
West Monroe, LA
04.2021 - 04.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
St. Frederick Highschool
Monroe, LA05-2022
Some College (No Degree) - Business Administration
Louisiana Tech University
Ruston, LASkills
- Management Support
- Program Support
- Workplace Safety
- Data Entry
- Cash Handling
- Preparing reports
- Service assistance
- Decision-Making
- Loss Prevention
- Attention to Detail
- Customer Engagement
- Time Management
- Courteous and Professional
- Forklift Operation
- Customer Service
Certification
- Forklift Certified through Harbor Freight
Timeline
Associate
Harbor Freight
05.2023 - Current
Team Member
Chick-fil-A
04.2021 - 04.2023
High School Diploma -
St. Frederick Highschool
Some College (No Degree) - Business Administration
Louisiana Tech University