Drew Roundtree
Miami,FL
Summary
Dedicated correctional officer with expertise in de-escalation techniques and conflict resolution. Proven ability to maintain safety and order while supervising diverse inmate populations.
Overview
10
10
years of professional experience
Work History
Correctional Officer
Miami-Dade Corrections and Rehabilitation Department
Miami, FL
12.2019 - Current
- Supervised inmate activities to ensure compliance with facility regulations and security protocols.
- Conducted regular inspections of premises to identify safety hazards and maintain operational integrity.
- Managed inmate interactions, maintaining order and addressing conflicts effectively within diverse populations.
- Trained new correctional staff on procedures, safety protocols, and emergency response measures.
- Developed and implemented strategies to enhance rehabilitation programs for inmates' personal growth.
- Collaborated with medical staff to coordinate healthcare services for inmates, ensuring timely access to treatment.
Sales Associate
Comcast
Miami, FL
01.2016 - 11.2019
- Developed strong customer relationships to enhance sales and improve customer satisfaction.
- Executed product demonstrations to educate customers on features and benefits.
- Managed inventory levels to ensure optimal product availability for customers.
- Trained new associates on sales techniques and company policies.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Collaborated with team members to achieve monthly sales targets consistently.
Education
Miami Carol City Senior High
Miami, FL05-2014
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
Timeline
Correctional Officer
Miami-Dade Corrections and Rehabilitation Department
12.2019 - Current
Sales Associate
Comcast
01.2016 - 11.2019
Miami Carol City Senior High