Drew Tisdell
Summary
Dynamic individual with hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Professional with experience in healthcare primarily behavioral health. Skilled in patient care, crisis intervention and patient assessment, with focus on empathetic communication and reliability. Focused on team collaboration and adaptability to changing needs. Reliable and results-driven, with commitment to improving patient outcomes and fostering supportive environment.
Known for facilitating positive outcomes through effective treatment plans and compassionate care. Able to adapt to dynamic environments, collaborating seamlessly with team members to achieve optimal patient results.
Overview
6
6
years of professional experience
Work History
Behavioral Health Technician
Destiny Springs Health Care
11.2022 - 01.2024
- Monitored patient behavior and reported changes to healthcare team for timely interventions.
- Conducted therapeutic group sessions focused on coping strategies and emotional regulation skills.
- Conducted client rounds to check on residents.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Supported client using principles of applied behavior analysis.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
Caregiver
Guild Care Group
10.2020 - 11.2022
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Administered patient care plans, ensuring adherence to protocols and standards.
- Educated patients and families on health management techniques and medication adherence.
- Conducted assessments to identify patient needs, prioritizing interventions for optimal care.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Front Desk Agent
Marriott Residence Inn
02.2018 - 09.2020
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed guest check-in and check-out processes, ensuring smooth arrival and departure experiences.
- Resolved guest inquiries and concerns promptly, enhancing overall satisfaction and loyalty.
- Trained new staff on front desk operations and customer service protocols, fostering a collaborative environment.
- Maintained accurate records of guest information and transactions to ensure compliance with data privacy standards.
- Collaborated with housekeeping and maintenance teams to address guest needs swiftly, improving service quality.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Facilitated smooth guest experiences by coordinating with multiple departments across the property.
- Contributed to team success by consistently meeting or exceeding performance targets for guest satisfaction ratings and occupancy rates.
Education
High School Diploma -
Dr. Phillips Highschool
Orlando FLCertified Personal Trainer - Sports Medicine
National Academy of Sports Medicine
Gilbert AZ01-2025
Certified Nutrition Coach - Sports Medicine
National Academy of Sports Medicine
Gilbert, AZ01-2025
Skills
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Mental health support
- Crisis intervention
- Behavior intervention plans
- Safety management
- Patient observation
- Conflict resolution
- Crisis handling
- Team collaboration
- Walking rounds
- Patient assessment
- Behavioral management
- Assessment administration
- Multitasking and organization
- Time management
- Verbal de-escalation
- Security procedures
- Empathy and compassion
- Critical thinking
- Vitals monitoring
Timeline
Behavioral Health Technician
Destiny Springs Health Care
11.2022 - 01.2024
Caregiver
Guild Care Group
10.2020 - 11.2022
Front Desk Agent
Marriott Residence Inn
02.2018 - 09.2020
High School Diploma -
Dr. Phillips Highschool
Certified Personal Trainer - Sports Medicine
National Academy of Sports Medicine
Certified Nutrition Coach - Sports Medicine
National Academy of Sports Medicine
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