Drew Werner

Executed J methodology for manual heat load calculations to determine optimal AC unit sizes. Verified ductwork dimensions for appropriate return sizes, enhancing airflow efficiency. Resolved customer comfort concerns through strategic AC installations and follow-up visits. Maintained communication with leads to provide ongoing support and address issues. Conducted post-installation visits to ensure quality standards and customer satisfaction. Solicited referrals from satisfied customers to expand client base.

Managed customer accounts to enhance satisfaction and encourage repeat business.

Negotiated contracts with clients while fostering relationships with key personnel.

Applied industry knowledge gained from training to improve customer service delivery.

Utilized consultative sales techniques to identify customer needs and suggest appropriate products.

Delivered exceptional service, ensuring pleasant shopping experiences for retail customers.

Established strong rapport with clients, boosting referral business through positive recommendations.

Maintained awareness of product innovations and technological advancements via ongoing training.

Resolved issues promptly, maximizing customer retention and sustaining high satisfaction ratings.

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Developed and implemented effective sales strategies, resulting in increased sales revenue.

Built long-lasting client relationships through exceptional customer service and consistent follow-ups.

Led a high-performing sales team by providing motivational coaching and performance-based incentives.

Streamlined sales processes to enhance efficiency and improve conversion rates.

Assisted in recruiting top talent, fostering a high-performing work environment.

Organized regular sales meetings to review progress and establish achievable targets.

Resolved customer relations issues promptly, ensuring client satisfaction.

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Expanded customer base through cold calling, networking, and relationship building.

Generated additional sales opportunities using upselling and cross-selling techniques.

Conducted product demonstrations to highlight features, benefits, and competitive advantages.

Enhanced client satisfaction by promptly addressing concerns and delivering exceptional service.

Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

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