Drew Wininger
Tumwater,WA
Summary
Detail-oriented and self motivated with 15+ years of experience in customer service and warehouse operations. Proven track record in managing teams, optimizing inventory control, and enhancing operational efficiency. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Facility Associate 2
Safelite
07.2024 - 01.2026
- Efficiently picked and packed customer orders according to order specifications, ensuring accuracy and timeliness
- Utilized handheld scanners and warehouse management systems to locate and retrieve items for order fulfillment
- Performed quality checks on incoming products, verifying accuracy of quantities and inspecting for damages or defects
- Assisted in inventory control by conducting regular cycle counts and reporting discrepancies to supervisors
- Operated material handling equipment such as forklifts or pallet jacks to transport goods within the warehouse
- Trained new employees on proper order picking procedures, ensuring adherence to company standards
Short Order Cook
Stone Creek Wood Fired Pizza
11.2023 - 05.2024
- Crafted pizzas with precision, consistently meeting quality standards.
- Ensured kitchen and dining areas remained clean and hygienic.
- Delivered friendly and accurate service, efficiently processing orders.
- Maintained cleanliness and organization of the kitchen area to ensure food safety standards were met
- Managed multiple orders simultaneously during peak hours while ensuring timely delivery of meals
- Followed recipes accurately to maintain consistency in taste and presentation of dishes
- Monitored food inventory levels and communicated supply needs to the supervisor or manager
- Adhered to portion control guidelines to minimize waste and optimize cost efficiency
- Handled customer special requests or dietary restrictions with attention to detail
- Ensured proper storage of ingredients at appropriate temperatures for freshness and quality assurance
- Assisted in training new cooks on standard operating procedures for food preparation and safety protocols
- Maintained a clean work station throughout the shift by regularly sanitizing surfaces and utensils
Housekeeping Assistant Account Manager
Healthcare Services Group
02.2023 - 11.2023
- Managed a team of housekeeping staff, overseeing daily operations and ensuring cleanliness and maintenance standards were met
- Implemented training programs to enhance the skills and knowledge of housekeeping staff and new hires, leading to improved performance and guest satisfaction
- Maintained inventory control for cleaning supplies and equipment, optimizing stock levels while minimizing costs
- Resolved guest complaints promptly and effectively, taking appropriate corrective actions when necessary
- Closely monitored expenses related to housekeeping operations while maintaining high service standards
- Created and enforced standard operating procedures (SOPs) to maintain consistency in cleaning practices across shifts and employees
InstaCart Shopper
InstaCart
11.2019 - 01.2023
- Fulfilled customer orders accurately and on time.
- Utilized store layouts for efficient shopping.
- Managed customer preferences and special requests.
Housekeeper
New Seasons Market
08.2020 - 07.2022
- Conducted facility repairs and reported maintenance issues.
- Followed safety protocols and educated employees on chemical usage.
- Maintained sanitary conditions throughout the facility.
Produce Clerk
Fred Meyer
02.2017 - 11.2019
- Provided prompt and courteous customer service.
- Organized and managed merchandise reception.
- Ensured a safe working environment and maintained floor displays.
Store Manager
One Stop Smoke Shop
05.2014 - 06.2017
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff to enhance customer service skills and product knowledge.
- Made strategic decisions on inventory and product selection.
- Managed social media channels and marketing efforts.
- Managed vendor relationships, negotiating favorable terms and maintaining supply chain efficiency.
- Enhanced store layout and merchandising strategies, improving customer engagement and shopping experience.
Head of Kitchen
Cinebarre Salem
02.2014 - 07.2014
- Ensured a clean, organized kitchen and high-quality food presentation.
- Supervised 6-10 line cooks, managed inventory, and placed orders.
- Developed schedules and collaborated on themed menu items.
Delivery Driver
Papa John's (Store #407)
01.2013 - 01.2014
- Delivered orders promptly, ensuring customer satisfaction.
- Managed cash transactions and maintained accurate delivery logs.
- Assisted with in-store tasks and customer service.
Roof Repair Consultant
Better Care Home Improvements
05.2013 - 07.2013
- Conducted door-to-door consultations, providing detailed estimates.
- Explained repair options and processes to homeowners.
- Coordinated with repair teams to ensure timely project completion.
Overnight Stocking Employee
Toys "R" Us
09.2012 - 01.2013
- Managed pallets and zones, ensuring accurate stocking.
- Unloaded trucks and maintained store readiness.
Home Electronics Salesperson
Best Buy
11.2010 - 06.2012
- Assisted customers with electronics purchases, offering detailed product information.
- Demonstrated product features and facilitated informed purchases.
- Managed sales transactions and contributed to store sales targets.
Seasonal Garden Sales
Home Depot
08.2010 - 10.2010
- Advised customers on garden products and supplies.
- Maintained attractive and well-stocked displays.
- Managed sales transactions and provided excellent customer service.
Assistant Manager
Game Crazy/Hollywood Video
04.2007 - 08.2010
- Managed scheduling, cash handling, and bank deposits.
- Trained new employees and oversaw product layout transitions.
- Led shifts, resolving issues and maintaining operational standards.
Education
GED -
Pioneer High School
06.2007
Skills
- Interpersonal communication
- Supervising experience
- Record & book keeping
- Product management & presentation
- Quality Control & Compliance
- Customer relationship management
- Vendor Relations & Contract Management
- Loss prevention
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Calm under pressure
Certification
- Pallet Jack Certification
- Bartender License
- Food Handler Certification
- Driver's License
- Safe Quality Food Certification
- HACCP Certificate for Food Handlers
- Forklift Certification
- Heavy Equipment Operator Certification (HEOC)
- OLCC Service Permit
- Electric Pallet Jack Certification
Timeline
Facility Associate 2
Safelite
07.2024 - 01.2026
Short Order Cook
Stone Creek Wood Fired Pizza
11.2023 - 05.2024
Housekeeping Assistant Account Manager
Healthcare Services Group
02.2023 - 11.2023
Housekeeper
New Seasons Market
08.2020 - 07.2022
InstaCart Shopper
InstaCart
11.2019 - 01.2023
Produce Clerk
Fred Meyer
02.2017 - 11.2019
Store Manager
One Stop Smoke Shop
05.2014 - 06.2017
Head of Kitchen
Cinebarre Salem
02.2014 - 07.2014
Roof Repair Consultant
Better Care Home Improvements
05.2013 - 07.2013
Delivery Driver
Papa John's (Store #407)
01.2013 - 01.2014
Overnight Stocking Employee
Toys "R" Us
09.2012 - 01.2013
Home Electronics Salesperson
Best Buy
11.2010 - 06.2012
Seasonal Garden Sales
Home Depot
08.2010 - 10.2010
Assistant Manager
Game Crazy/Hollywood Video
04.2007 - 08.2010
GED -
Pioneer High School