Drey Perez
West Palm Beach
Summary
Highly skilled and results-oriented professional with a multi-faceted background encompassing legal and customer service relations. Proven ability to develop strong relationships across cultures and to provide accurate recordings in a fast-paced environment.
Overview
17
17
years of professional experience
Work History
Salesperson/ Canvasser
American Impact Windows and Doors
01.2024 - 09.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Whole Foods
01.2019 - 01.2023
- Perform a variety of duties, including customer service, stocking
- Handled and assisted all Produce Vendors
- Ensure a fresh and appealing display by keeping cases, shelves, and displays clean and well stocked
Miami - Dade State Attorneys Office
01.2017 - 01.2018
- Assisted in the preparation of legal documents, including subpoenas, motions, and orders, enhancing the efficiency of legal proceedings
- Managed daily court calendars, including supplemental and alias capias calendars, ensuring organized and timely court operations
- Processed court calendar returns and meticulously organized files for easy access and management
Crew Member
Trader Joes
01.2008 - 01.2014
- During my time as a Crew Member I took care for all aspects of operations
- I was responsible for ensuring customers received exceptional service
- I was an associate who would work at the cash register
- I would also work on displays and stock shelves
- Assisting supervisors in controlling customer flow and backed up lines ensuring that the guest's waiting time was within established regional limits
- Addressing needs of customers in a timely and effective manner
- Answered phones and pages promptly and courteously
Education
Paralegal Certificate - undefined
University of Miami
Miami, Florida03.2017
Skills
- MS Office Suite
- G Suite
- Bilingual - Excellent verbal and written English and Spanish
- Customer engagement
- Sales process
- Customer relationship building
- Cold calling
- Closing techniques
Languages
Spanish
Native or Bilingual
Timeline
Salesperson/ Canvasser
American Impact Windows and Doors
01.2024 - 09.2024
Whole Foods
01.2019 - 01.2023
Miami - Dade State Attorneys Office
01.2017 - 01.2018
Crew Member
Trader Joes
01.2008 - 01.2014
Paralegal Certificate - undefined
University of Miami
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