Dr. Fabienne Estigene
Deerfield Beach,FL
Summary
Dynamic Crisis Intervention Specialist with proven success at The Gardens Wellness Center, enhancing client satisfaction through tailored intervention plans and effective risk evaluation. Skilled in verbal de-escalation and fostering interpersonal relationships, I improved team efficiency and established vital referral networks, ensuring comprehensive support during critical situations. Results-driven crisis intervention professional with proven record of effectively managing high-pressure situations. Consistently delivers support through team collaboration and adaptability to changing needs. Key skills include conflict resolution and emotional intelligence.
Overview
13
13
years of professional experience
Work History
Crisis Intervention Specialist
The Gardens Wellness Center
01.2013 - Current
- Provided emotional support to clients, enabling them to better cope with challenging situations.
- Supported families in understanding their loved ones'' needs during times of crisis, promoting better engagement in the healing process.
- Developed strong rapport with clients, establishing trust and fostering open communication channels.
- Maintained accurate records and documentation in compliance with regulatory requirements, ensuring seamless service delivery.
- Mentored new team members on best practices within the field of crisis intervention, enhancing their skills and knowledge base.
- Collaborated with multidisciplinary teams to ensure comprehensive support for clients during crisis situations.
- Member of on-call emergency response team for crisis intervention within facility.
- Reduced crisis response time by implementing streamlined communication protocols between team members.
- Continuously updated personal knowledge of industry trends and best practices by attending professional development events, conferences, and workshops.
- Assisted in the development of organizational policies and procedures related to crisis intervention services, contributing to high-quality care provision standards.
- Established partnerships with local organizations that resulted in increased referral networks for clients requiring additional support services.
- Increased client satisfaction with thorough assessments and tailored intervention plans.
- Improved overall team efficiency through regular training sessions and process improvements.
Education
Ph.D. - Education
St. Thomas University
Miami08-2022
Skills
- Risk evaluation
- Professional boundaries
- Verbal de-escalation
- Substance abuse awareness
- Behavioral management
- Nonviolent communication
- Client confidentiality
- Multicultural sensitivity
- Crisis assessment
- Suicide prevention
- Interpersonal relationships
- Self-care practices
- Referral networking
- Training delivery
- Empathy display
- Legal compliance
Timeline
Crisis Intervention Specialist
The Gardens Wellness Center
01.2013 - Current
Ph.D. - Education
St. Thomas University
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