Drin Alihajdaraj
Santa Cruz,NM
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Warehouse Helper
REWE
07.2023 - 09.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used forklifts and pallet jacks to relocate products.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Checked packages and merchandise for damage and notified vendors.
- Consistently lifted materials weighing as much as 40 pounds.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Updated daily logs with regular shift activities and incident details.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Completed over 150 customer orders each day in warehouse setting.
- Improved warehouse efficiency by maintaining accurate inventory records and conducting regular stock checks.
Server
McDonald's
07.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
No Degree - Marketing
University of Prishtina
Prishtina, Kosovo01.2025
High School Diploma -
Haxhi Zeka High School
Istog, Kosovo07.2021
Skills
- Warehouse Safety
- Loading and unloading
- Workplace Cleanliness
- Order Picking
- Package labeling
- Product Packaging
- Storage Organization
- Materials Sorting
- Product identification
- Merchandise staging
- Product Transportation
- Assembly Line Support
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Team Collaboration
- Decision-Making
- Order picking and processing
- Packaging and Labeling
Basketball
Basketball is more than just a sport to me; it's a passion that ignites my spirit and challenges me to push my limits. From the satisfying swish of the net to the adrenaline rush of a fast break, every moment on the court is an opportunity to grow, learn, and connect with others who share my love for the game. Whether I'm shooting hoops solo, playing pickup games with friends, or cheering on my favorite team, basketball is a constant source of joy and inspiration in my life.
Languages
Albanian
Native or Bilingual
English
Full Professional
Timeline
Warehouse Helper
REWE
07.2023 - 09.2023
Server
McDonald's
07.2022 - 09.2022
No Degree - Marketing
University of Prishtina
High School Diploma -
Haxhi Zeka High School